LV Christmas Animation - 2021

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My Passport Cover has arrived! I had asked Client Services if this item was still available last friday and they said they could put me on the waitlist.

To my surprise, I received an email yesterday that they have received my reservation and it will be placed on hold for me for 24hrs! Paid for this cutie immediately and it was delivered by LV’s white glove service today!

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My Japan MPA welcomes its new friend!

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I do find it a bit weird that my Japan MPA has a date code but my passport cover has a chip in it. Im not really sure how LV determines which items will have the chip and the date code :confused1:

Congrats! This is the one I wanted. I asked client services last week about this exact model and she said there are none in stores and it is unavailable to order. Man I'm getting so tired of LV and their complete lack of communication to their own employees, not to mention customers.
 
Congrats! This is the one I wanted. I asked client services last week about this exact model and she said there are none in stores and it is unavailable to order. Man I'm getting so tired of LV and their complete lack of communication to their own employees, not to mention customers.

Thanks! Sorry to hear your having a difficult time getting this piece. I guess it also depends on when they receive the stock for the Christmas animation pieces. As I had also asked to be placed on the waitlist for the London MPA a few days before I had inquired about this passport cover and I am still awaiting to see if my country will receive any stock soon.
 
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I was in the store today and I was able to order the Hollywood mini pochette! So far I’m having a lot better luck talking to a CA in person and being able to order items. When I called and also emailed to order the mini pochette I was told it wasn’t available.
I dont understand this. I have been into like 5 different stores (in New York) in the last two days and all of them told me they can’t order the mini pochette (or any piece of the collection) because it’s a limited collection and they are unable to order them once it is released. So, all of them lied to me, it seems they just have preferences with some people:frown:
I don't think ppl are lying to you, if they could make the sale they would go right ahead and make it. I think that in different stores they have the ability to order different limited edition items. My SA in Las Vegas could not pre-order the xmas items for me at all. he had to wait for the items to actually ship to his store and then he held one for me. Meanwhile all these other ppl were able to pre-order using the online concierge service. BUT he could order the wild at heart collection that was showing "out of stock" on the client facing website. he showed me on his iPad that it was available for him to order with a green dot. I think this ability could change day to day or hour to hour for them as well. they have to keep checking their iPad to see what they can get. I would not take it personally. I called the 866 client services and was told multiple times they had me on the list and that a store would call me back to take my payment information and no one called me. meanwhile others could call and make payment and wait. so its very random.


It is absolutely, 100%, random. Two weeks ago, I visited one of the standalone boutiques in my area and all of the mini pochettes and the round coin purses in the London/Japan/Hollywood prints were available to order. Last week, I went to an LV inside of a department store, and nothing was available; today, I went back to that same department store LV, and the Hollywood mini pochette was available to order.

The CA I worked with today explained that when things pop up on their tablets - with a "green light" and "2/3 days" next to Available to Order - it means there is stock at the warehouse that they can pull from. That stock changes daily, and sometimes hourly. So, you have to check in regularly with a CA in-person or via text... and hope your request comes right when warehouse stock is available. It's insane. :shocked: :panic:

(And yes, I swiped my credit card so fast when the in-store CA told me the Hollywood mini pochette could be ordered. :lol:)
 
After holding onto the Japan RCP for the last few weeks, I've finally made the decision to return it :sad: I was so excited to preorder it, but after having it, it just doesn't make my heart skip a beat. Its imperfections bothered me too much too. I'll keep the MP though :smile:
I completely agree! I returned mine too for the same reasons and am still waiting on my mp to arrive.
 
I'm curious: Is anyone still waiting on orders of bag charms from Client Services to move from submitted to preparation, and it has been longer than fourteen business days?

I ordered mine October 4 and I'm wondering if anyone else ordered at the beginning of the month and already received theirs.

I feel like I should just forget about them at this point, then I get to be surprised when they show up in November!
 
I'm curious: Is anyone still waiting on orders of bag charms from Client Services to move from submitted to preparation, and it has been longer than fourteen business days?

I ordered mine October 4 and I'm wondering if anyone else ordered at the beginning of the month and already received theirs.

I feel like I should just forget about them at this point, then I get to be surprised when they show up in November!
My order was oct 1 and still submitted …
 
I'm curious: Is anyone still waiting on orders of bag charms from Client Services to move from submitted to preparation, and it has been longer than fourteen business days?

I ordered mine October 4 and I'm wondering if anyone else ordered at the beginning of the month and already received theirs.

I feel like I should just forget about them at this point, then I get to be surprised when they show up in November!
Yes! I am as well. I have a wonderful SA, she explained to me that the Christmas launch has been somewhat…chaotic.. (shocking, I know! :biggrin:) and that many orders are taking beyond the regular 14 day fulfillment time. She did seem certain they would be fulfilled, but it will indeed take longer than usual. I hope you get your items soon! I know I am looking forward to when they finally arrive!
 
Yes! I am as well. I have a wonderful SA, she explained to me that the Christmas launch has been somewhat…chaotic.. (shocking, I know! :biggrin:) and that many orders are taking beyond the regular 14 day fulfillment time. She did seem certain they would be fulfilled, but it will indeed take longer than usual. I hope you get your items soon! I know I am looking forward to when they finally arrive!
I wonder if the delay is due to labour shortage caused by COVID situation. It’s good news to hear that our orders will be fulfilled. What did you order?
 
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