Many members of this forum have had items repaired without a receipt. Unless a new policy has been rolled out very recently (which is possible of course), Louis Vuitton does offer repair services on products as long as they meet certain criteria.It means if your purse doesn’t have receipt Louis Vuitton will not honor repairs so that pre loved purse they won’t fix they said there way of authenticating ur purse is proof of purchase from Louis Vuitton boutiques such as receipt
We all know that CS does not always provide the most accurate information, unfortunately.