Lining up for Hermes - thoughts, rants, raves
- Thread starter mistikat
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Horrifying and
Disgusting
Really bad for branding image
Though it's happening outside store
they definitely are just selling their spots, people who go to paris to buy bags won't camp overnight on the streets in a strange town.
hermes should just stop this queue system and throughout the day at random times pick random customers who come in to the store.
it's not fair to people who want a lovely experience in a luxury store and then having to deal with groups of desperate people behaving like bag-hungry zombies!
it's not fair to people who want a lovely experience in a luxury store and then having to deal with groups of desperate people behaving like bag-hungry zombies!
They should just go back to the old system. Their main reason for not doing anything is that "what happens outside the store is not their problem". If they move the line back inside, like in the old system then, they have full control over the line. Just saying.....
That's not gonna happen. The reason why they moved the line outside is because it ruins the shopping experience of the people inside the store and makes the SAs uncomfortable and exhausted.
When I was there in May, the store was very busy and the SAs seemed very stressed anyways.
I was there in May, too. It was a jungle. So imagine that plus a line of people waiting to be served snaking inside the store.
Agree. The shopping experience was becoming intolerable with the long line in the store. Customers who wanted to buy other things in the store were afraid to come in. It was too crowded. You couldn't even get to the case with the cashmere shawls at all. This is a business. They should and will cater more to people who are regular customers who want to buy a variety of things. I know you guys don't like that but that's the truth. Capitalism as you say.
They won't go back to that and they shouldn't. I would just stop selling bags to walk ins until I could figure out a better system if I were them. And they won't figure it out now in July and August at the height of tourism season when many of their employees are on vacation. I know that's not popular but this is crazy. Blame the people camping out over night not Hermes. Still think the line sellers are good honorable people just helping out and making a buck? And blame the people paying them. Tacky.
They won't go back to that and they shouldn't. I would just stop selling bags to walk ins until I could figure out a better system if I were them. And they won't figure it out now in July and August at the height of tourism season when many of their employees are on vacation. I know that's not popular but this is crazy. Blame the people camping out over night not Hermes. Still think the line sellers are good honorable people just helping out and making a buck? And blame the people paying them. Tacky.
They will not stop selling bags to walk-ins since the profits should be considerable and local/regular customers likely cannot take up all of the b/k supply FSH has to offer.
Maybe they should set a non-leather purchase requirement for walk-ins to be fair to regular clients. They will make more profits and the line of walk-ins should also be shorter.
Maybe they should set a non-leather purchase requirement for walk-ins to be fair to regular clients. They will make more profits and the line of walk-ins should also be shorter.
They are line spot sellers. They don't go inside FSH. They sell their spots for people who actually want to buy bags. And based from my calculations, they earn about twice what the average Frenchman earns per day (with an additional day, coz H is open on Saturdays) and they don't pay taxes.
