Kate Spade Kate Spade??? Thoughts, experiences good and bad

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Their packaging is top notch. Love the colorful boxes, especially for earring and accessories. I once ordered a bag that had a crease (surprising because of the of all the tissue etc). It was a final sale but the let me exchange it. They even sent me the new bag BEFORE I did the return with the postage paid label. Their phone customer service is excellent. And I am loving their bags, they have some good sales
 
Excellent customer service at the Oakbrook KS store. I asked for a box to store my Little Minka, which I did not buy there, and the SA was happy to help!

FYI...as with other designers, it is NOT recommended to store bags, especially leather, in boxes....breathable cotton dustbags are best for stirage, as the leather needs to breath...:smile1::D
 
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I love the design of some of kate spade handbags, and I will occasionally buy the one I like. they are definitely edgy and unique in my opinion. The leather does feel good, but I will sometimes wait until they go on sale :)
 
I've been wanting a Kate Spade for some time now, I finally bought a used one on Ebay, can't wait to get it. I'm a big MK fan, I know people say his bags are so common now, but I still love them, but I'm really liking the KS bags that I'm seeing! I just found out she is David Spade's sister-in-law, I had no idea!
 
I haven't bought any KS for a few years now (since the sell-out to Liz Claiborne). Prior to this, I bought a gorgeous patent Victoria baby bag - which looks stunning as a day bag now the babies have grown up! - as well as a couple of lovely Serenas, boar skin Wellesley Quinns and a few other styles. I also have several very early, vintage KS which I bought from a private collection - I must take some photos of them and post them for you to see; they're adorable and I'll never part with them!
 
I was about to buy a bag from their website, but when I zoomed in on the pictures of the purse, I can see the quality is very bad and the stitching is all crooked and messy. And the lining looks kinda cheap compared to other similar priced brands.
 
I was about to buy a bag from their website, but when I zoomed in on the pictures of the purse, I can see the quality is very bad and the stitching is all crooked and messy. And the lining looks kinda cheap compared to other similar priced brands.
Do u remember which bag it was? I just ordered one today from their website... Well keeping fingers crossed.
 
Their online customer service is pretty great. I received one of the book clutches with a manufacturing defect and they sent me another one. When that one came and also had an issue with it, they offered to either give me a refund or try one more time and double-check on their end to see if it had any quality issues. I ended up keeping the third and sending the other two back.

Not a purse, but I got a Cooper strap watch for my birthday last year and the battery died already... I still have to go in to see if there's something they can do since it's only been less than a year :shucks:
 
I think Kate Spade holds a special place in the market with their quirky and whimsical pieces. I really haven't seen any company do that as well as Kate Spade. Plus, when I was a girl growing up in NY, Kate Spade was THE thing - I don't know that I've ever forgotten or gotten over that! And, in my opinion, the quality seems good. I have bags ranging from contemporary designers like Coach, Kate Spade, Dooney & Bourke and Rebecca Minkoff to higher end designers like Balenciaga and Fendi.
Currently I only have one Kate Spade bag - the Cobble Hill Leslie (large size) which I love - the leather is really soft and the bag has been holding up really nicely - dirt comes right off with a wipe and no problem taking it out in inclement weather (which I can't say for my precious Balenciaga). I truly love when I don't have to baby a bag because I'm just not that good at it. :lolots:
I just ordered the Maryanne Gold Coast in Cashew which I am really excited about as well as a wallet and pair of earrings. This will actually be my first time purchasing from Kate Spade directly as I got my Leslie off ebay. I really can't speak for their customer service as I really don't have any experience there but all in all, my experience with the brand so far has been positive.
 
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