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Hi All! Quick question. Just purchased my JUC YG plain and it seems to make a clicking noise. Almost like the locking mechanism is loose but seems to be moving around a slight bit? It seems secure and my SA said it was fine. Just wondering if you all have had this issue and if you have had any problems with it staying on your wrist. I have the new locking mechanism. I am also wearing it stacked with my love. Thanks. ❤
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I can't speak to the clasp on the Clou, but I wanted to say your jewelery, especially the Love and Clou looks BEAUTIFUL against your tattoos!
@JLFTD
Your jewelry looks divine against your ink! In regards to your JUC, I don’t think that clicking noise is normal. My JUC doesn’t make any noise except for when it’s stacked with other bracelets. Personally, I would ask for an exchange for the peace of mind!
@JLFTD
Wow! I just took my JUC off and tried this, and it’s not even possible for me to push it in this manner. Definitely try to exchange yours!
I will say that a couple of my thin Loves do this clicking thing, and they’ve never fallen off. I’ve seen others address this and feel it’s pretty normal. So maybe this could actually be normal for the JUC? A while back I exchanged my JUC from YG to PG, and I’m pretty sure that the YG had more movement in the mechanism than my current PG. At the time I didn’t pay much attention to it since I exchanged due to a variance in the tail angle being off. Honestly it’s so hard to tell if they will fall off or not. Most people would have guessed my thins would be at risk of falling with the clicking, but I’ve never had any problems. On the other hand, my very secure and seemingly perfect Rainbow Love has fallen off a few times for absolutely no reason. Just watch your JUC carefully and bring it into the boutique if you have any issues.yes it’s bizarre! I showed this exact video to my SA and she said it’s completely normal and not to worry about the security of it. The noise isn’t necessarily my issue I just want to make sure it doesn’t fall off. I’ve never had issues with my love (over a decade old) so this is new territory for me.
I will say that a couple of my thin Loves do this clicking thing, and they’ve never fallen off. I’ve seen others address this and feel it’s pretty normal. So maybe this could actually be normal for the JUC? A while back I exchanged my JUC from YG to PG, and I’m pretty sure that the YG had more movement in the mechanism than my current PG. At the time I didn’t pay much attention to it since I exchanged due to a variance in the tail angle being off. Honestly it’s so hard to tell if they will fall off or not. Most people would have guessed my thins would be at risk of falling with the clicking, but I’ve never had any problems. On the other hand, my very secure and seemingly perfect Rainbow Love has fallen off a few times for absolutely no reason. Just watch your JUC carefully and bring it into the boutique if you have any issues.
I had the same issue, went back to the store and the SA got 4 (!!!) other JUCs for me to pick _ all of them had the same issue so I guess it is normalI can’t thank you enough. It’s really I guess trusting Cartier’s craftsmanship. I’m hoping the quality is still there as it was all those years ago. My husband purchased a love too and the new screw system seems pretty solid
I had the same issue, went back to the store and the SA got 4 (!!!) other JUCs for me to pick _ all of them had the same issue so I guess it is normal
Wow this makes me feel so much better. Thank you
Any opinions on BH vs South Coast?What store do you shop at?? Some are better than others at customer service. I've been to all the stores in California and found a quite a wide range of assistance. It even varies from one SA to another within the same store.
Any opinions on BH vs South Coast?
Awesome! Thanks for your feedback!YES - The SCP store is the finest of any I've worked with. Look for Alice, she is the best SA in the best store!