J Crew ~aholics Thread!

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I got the betsey sweater yesterday, I wore it at home for 1 hour and it has horrible horrible pilling already under the arms, I can't believe the quality for an $80 sweater. I also got a cashmere sweater for $160, I'm going to test that out too but I'm really disappointed!


I had horrible pilling issues last year with some of my J. Crew sweaters. I thought it was just the ones with an acrylic blend but it looks like the Betsy is 100% wool. I really wanted to get the Betsy in a couple of colors but I hate pilling! I know all sweaters pill some (and the sweater shavers work great on them) but lately it seems like they get bad after just one day and that is not acceptable. This happens with other brands too.

I talked to a salesperson about it last week and she said to just bring them back if it gets bad pilling after one use. It is great that they will take them back but I actually want to find well made sweaters to keep in my wardrobe!
 
Okay all, I need help with the one area J.Crew has failed me the last few years- a mid weight jacket. I LOVE J.Crew's wool coats, and have quite a few, but often times it is not cold enough to wear them here, especially this time of year, and I am at a loss. I have bought a couple of the unlined jackets (the waxed utility jacket, the matinee trench) and they don't work for me/I don't like them. They are not comfortable to move around in and they are not much warmer than if I don't put them on.

Any suggestions? I am looking for something like the above but with a lining of some sort. Kind of like the warmness of a sherpa hoodie (which I have and love), but not quite so casual.
 
I got the betsey sweater yesterday, I wore it at home for 1 hour and it has horrible horrible pilling already under the arms, I can't believe the quality for an $80 sweater. I also got a cashmere sweater for $160, I'm going to test that out too but I'm really disappointed!

take it back! J. Crew's cashmere hasn't been the best quality in the last few years. They will take it back. I'm sticking to merino wool, no problems yet.

Yeahhhh, I found the pluma necklace I wanted on the Jcrew site for $59.99. It is the silver one but I am still happy.

YAYA!!!! I didn't even know it came in silver :smile1:
 
UPS lost my JCrew package! I am really upset because while JC is trying to trace it, one of my items (final sale) sold out and another regular priced item went to backorder. :sad:

Today is the second day that they're trying to trace the package. If I don't hear something by the end of the day I'm calling and escalating to a supervisor. I get that they want to find the package, but as the shipper they can divert the original package back to them if they find it. I think they should have re-shipped my order on Friday when it became clear that the package was lost. Oh well, it just means I spend less money in the end.
 
UPS lost my JCrew package! I am really upset because while JC is trying to trace it, one of my items (final sale) sold out and another regular priced item went to backorder. :sad:

Today is the second day that they're trying to trace the package. If I don't hear something by the end of the day I'm calling and escalating to a supervisor. I get that they want to find the package, but as the shipper they can divert the original package back to them if they find it. I think they should have re-shipped my order on Friday when it became clear that the package was lost. Oh well, it just means I spend less money in the end.

I think most companies have to trace first, then replace orders.

Also, which items are you looking for? My local store's back area was stocked with sale items, I may remember seeing what you've ordered.
 
I think most companies have to trace first, then replace orders.

Also, which items are you looking for? My local store's back area was stocked with sale items, I may remember seeing what you've ordered.

Checking the local store is a great idea. It was the sundrenched sweatshirt that sold out in bright dahlia. Not a big deal because I mainly wear the one I already have to bed and to/from the gym. The Greta wedges are also on final sale but so far my size is still available. Fingers crossed that they stay that way for a few days while this gets sorted out. My Pixie pants are now on backorder, and that's what I'm really upset about.

In the meantime, I think I'm going to pull the trigger on the Hacking Jacket and an animal print belt. No matter how upset I get at JC, it's undeniable that their stuff is great.
 
my store (Georgetowns) had bright dalia - not sure of what size you need, but they had a good supply.

what color pixie pants?

If you call the stores, expain to them that your order was lost in transit, they can apply the 30% off code for you and re-ship.
 
Really? Thanks so much DC! I'm going to call my local store now. It was XXS in bright dahlia and the Pixies were black 00/short.

ETA: I called the find it line (my local store doesn't have the items) and they're coordinating with the lost package department to get the status of my package and track down the sold out/backordered items from my order. I have to give JC a good review so far on this one. Thanks, DC for giving me the lead on the local store idea.
 
I got the betsey sweater yesterday, I wore it at home for 1 hour and it has horrible horrible pilling already under the arms, I can't believe the quality for an $80 sweater. I also got a cashmere sweater for $160, I'm going to test that out too but I'm really disappointed!

Same thing happened to me after one wear...I took it right back. I think their merino wool cardis and sweaters are reliable though...
 
I wore my perfect leopard shirt the other day and I loved it!!! Hubby did as well!!! Although, I did order the metallic jaquard brocade shirt, not so happy with how it looks on me. So, it is going back.
 
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