I've been banned from the Thrift Store!

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#33
That is just crazy absurd that they behaved that way towards you. And the "No candy for you" attitude they gave you really topped the cake and had me dying of laughter! The pettiness/unprofessionalism of others never ceases to amaze me, LOL!

Seriously though, sorry you had to go through that.
But thanks for giving us a funny story!
 
#34
That story is toooo funny. Our Goodwill always has fakes, and BAD fakes at that. I bought one the other day which I am pretty sure is real. It's not in good condition but I bought it to practice getting different stains out incase I need to do it one my good bag. It's pretty much my test bag. I'm sure you can find a different thrift store where you'll be treated much better AND who will let you have some candy:graucho:
 
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#36
That was totally nasty... I can understand that they do not check if the item is fake or not but to be so rude and not want to return your money is really wrong..
 
#37
what is up with the thrift store?!
i mean, it sounds funny in a way, but almost like the woman was personally offended or something. why be upset with the customer for having sold a fake, and then you try to take a piece of candy,and she makes you put it down. yikes, don't go back.

i understand they are volunteers and it is for church proceeds and all, but they are running a store, so they need to have basic courtesy, and someone who bought a fake asks to bring it back, i think that is more than reasonable for a request.

for some reason she took it personal. chalk it up to her not being suited for sales position. LOL
 
#38
alliemia said:
what is up with the thrift store?!
i mean, it sounds funny in a way, but almost like the woman was personally offended or something. why be upset with the customer for having sold a fake, and then you try to take a piece of candy,and she makes you put it down. yikes, don't go back.

i understand they are volunteers and it is for church proceeds and all, but they are running a store, so they need to have basic courtesy, and someone who bought a fake asks to bring it back, i think that is more than reasonable for a request.

for some reason she took it personal. chalk it up to her not being suited for sales position. LOL
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Thanks, there are plenty of other places to hunt for vintage bags, I won't be going back there!
 
#39
i can't believe they denied you candy! that's ridiculous

kudos for standing your ground! I do a lot of charity work and I would never expect to sell a fake bag to raise money for anyone. Fakes are illegal under any circumstance and hopefully more awareness will stop so many of them from being sold
 
#40
I am so sorry you were treated this way, I know when we stand up for the right... it always a battle seems like. The no candy thing was really uncalled for... call me spiteful but I would've had to place one in my mouth and then placed it back in the dish, gross I know (lol)
 
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#41
I'd never have even considered the legal side of selling fakes !! Our thrift shops sell them all the time, and I got burned on a Carly, but it only cost me $7 so I just chalked it up to a learning experience. Since they are non profit, and have minions who know nothing going through the items and pricing and placing them out for sell, it's kinda hard for them to really be able to keep fake ones from going out on the floor. I am glad you stood your ground, but if I were banned from my thrift stores of choice, boy would my life suck LOL....'cuz I am too addicted to finding vintage beauties to be stopped now haha.
 
#42
BEBEPURSE said:
OMG sorry but that must have been a funny scene - sorry it happened tho. Want some candy little girl.

BTW Goodwill will not do returns ( the one I frequent) on purses ( or shoes) either - I have asked, so I shop cautiously. I don't know of any charity thrift store that does returns - resale shops might. Returns probably hurt their charity efforts by actually costing them money.
Best thing to do it re-donate , marked as a fake, and get a receipt for tax purposes - that will at least cover your cost.

Also, the one I frequent has a sign that says they do not authenticate the purses or guarantee that they are authentic. They just sell the "stuff" that gets donated.
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First, sorry that this happened to you. Second, I do work at a Goodwill, and I am the one responsible for the locked up "designer purses". We do not accept returns as a general policy on purses. Every day the same ole question pops up: "is this real??" I can only advise them that we can not guarantee authenticity, even though I may know it is a knock off. It irks the heck out of me having to sell these purses.

I wonder how G.W. gets around selling knock off of all brands. We only have a sign that says "designer purses", no names mentioned.
 
#43
TiffiniCelina said:
We do not accept returns as a general policy on purses. Every day the same ole question pops up: "is this real??" I can only advise them that we can not guarantee authenticity, even though I may know it is a knock off. It irks the heck out of me having to sell these purses.

I wonder how G.W. gets around selling knock off of all brands. We only have a sign that says "designer purses", no names mentioned.
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You are putting yourself in the hotseat, especially knowing that items are fake and disclaiming knowledge of authenticity.

Goodwill is no different from any other seller, whether it's a retailer, a yardsale seller or an ebay seller.

It's Goodwill's responsibility to confirm authenticity of any item they sell. Being a charity does not exempt them from the law and in fact, if the designer companies ever decided to follow up on reports, Goodwill might have to spend it's "charitable" proceeds to fight the lawsuit.

Understand that I'm not condemning you (personally) as an employee but as part of the organization, you are as responsible as anyone else in doing what's right.

I would probably get fired on my first day working at a thrift store if that store didn't have the integrity to do the right thing.
 
#44
I've bought a lot of vintage bags at Salvation Army and Goodwill and other thrift stores. I have seen a lot of fakes on display next to the authentic bags, often at similar prices.

I used to think that their staff just couldn't tell the difference between the fakes and the real thing and that they were selling counterfeits through ignorance, but now I am not so sure. There is a shopgoodwill online site that auctions items from many GW different stores. Their auctions include this disclaimer statement:

"Note: Goodwill of ..... states that this item is authentic and has been posted in accordance with shopgoodwill.com's policy prohibiting the sale of counterfeit items. If you have any questions or concerns about the authenticity of this item please contact seller directly prior to bidding."

These charitable organizations do great work and I don't mean discredit them, but they really should try to make sure that highly counterfeited items that they sell are authentic. I can understand that someone might be fooled by a "good fake" but I've seen some really obvious fakes locked up right next to the genuine designer bags.
 
#45
The funny thing is that recently, while shopping at a local Savers store (similar to Goodwill), I found an authentic vintage Gucci ($4.99) and an authentic Dooney ($6.99) on the hooks with the cheap bags. I bought them.

Yet, in the locked glass cases at the front of the store, there were obvious fake Coaches and LVs with prices ranging from $39.99 to $99.99.

Sometimes it's to our benefit when they can't tell the difference. But I'd still rather they ****************** and not sell fakes.
 
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