Is there something wrong with CHANEL.Com?

[Luxloversf]

I’m in San Francisco and the app is back up but I can’t sign in to see my wishlist. I’ve had issues for the last week.
Update: the website is back up too and I’m able to sign in there. Hope others can get back in. Thanks.

 

[Bubach]

Do people still have this issue? I'm still unable to access (I'm US based)?

 

[Luxloversf]

Do people still have this issue? I'm still unable to access (I'm US based)?

Spoke too soon. Both website and app are not working again.

 

[Maxwell1228]

Quick update, so I just simply turned off wifi which was connected my home network and opt for using mobile data (mine is AT&T) it worked. My PC has denied access still but my phone can see Chanel website and app works as well. I thought it would be complicated but it was just turning off wifi and get out of my home network. Hope this helps others.

 

[pmoua]

Quick update, so I just simply turned off wifi which was connected my home network and opt for using mobile data (mine is AT&T) it worked. My PC has denied access still but my phone can see Chanel website and app works as well. I thought it would be complicated but it was just turning off wifi and get out of my home network. Hope this helps others.

You DID IT!!!! It worked!!! I can’t believe it. I was just now googling to see what the problem was.

A million thank yous!

 

[topglamchic]

Quick update, so I just simply turned off wifi which was connected my home network and opt for using mobile data (mine is AT&T) it worked. My PC has denied access still but my phone can see Chanel website and app works as well. I thought it would be complicated but it was just turning off wifi and get out of my home network. Hope this helps others.

Thank you!! This worked!! I can use my phone for both app and web access. But will we be able to get access on our home computer eventually?

 

[S*E]

I just talked to a Chanel advisor and she told me the problem is on their end. They are aware of the problem and it should startup by tomorrow.

 

[pmoua]

I just talked to a Chanel advisor and she told me the problem is on their end. They are aware of the problem and it should startup by tomorrow.

Woohoo! Thank you for calling. I thought it was strange all of a sudden it stopped working for some of us.

 

[anastazia]

hope it’s fixed soon

 

[S*E]

hope it’s fixed soon

Thank you!! This worked!! I can use my phone for both app and web access. But will we be able to get access on our home computer eventually?

Thank you!! This worked!! I can use my phone for both app and web access. But will we be able to get access on our home computer eventually?

Thank you!! This worked!! I can use my phone for both app and web access. But will we be able to get access on our home computer eventually?

You DID IT!!!! It worked!!! I can’t believe it. I was just now googling to see what the problem was.

A million thank you

 

[topglamchic]

I just talked to a Chanel advisor and she told me the problem is on their end. They are aware of the problem and it should startup by tomorrow.

Thank you thank you!!!

 

[S*E]

I just talked to a Chanel advisor and she told me the problem is on their end. They are aware of the problem and it should startup by tomorrow.

Thank you so much Maxwell1228. I turned the wifi off on my iPhone and I can now access Chanel.com and the app. Not yet on my computer, though. Yay!

 

[jennieyy]

Having the same issue before. But now it works

 

[pmoua]

It looks like CHANEL restored the universe. Lol. Thank you everyone!

 

[topglamchic]

Chanel has just called me back. They have assured me that all is well. I will sleep better at night. Everything is working!