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YES!! I have a rather flat wrist as well and took measurements before purchasing. This helps so much!I agree with others that the size is probably the issue.
My wrist shape is very flat; according to most people size 18 Love/17 JUC should be the perfect size for my 16.5cm wrist, but the Love in size 18 couldn’t really move on me because the inner width was barely wider than my wrist bone. Size 19 has a lot of extra room at the top/bottom but I needed the extra width for the bangle to be comfortable.
So even if you “should” fit the size you bought according to size charts, your wrist shape may require you to size up.
Thank you! I hadn't thought of this when I posted my question, but I do agree with you that it's the shape of my wrist.A rounded-profile bracelet fits smaller on a wrist than one that's relatively oval in shape. From these pics the JUC looks like it has a round shape, whereas your wrist is more oval or flattened, making it a bit small of a fit. Would drive me crazy (and I'd return) vs. assuming you can get used to it.