Gstaad, Switzerland 2019
I met my SA in March
Purchased some home goods, 1 Collier de Chien bracelet, 1 Clic Clac and 1 Twilly
Yesterday I asked her about the process of purchasing a Birkin 30 and here is what she told me, all in a very polite and nice way:
- it’s quite difficult but not impossible
- she asked me about my wishlist and saved it in her H device
- she gave me some personalized advice regarding the size
- she showed me a display Birkin tressage for me to try
- she told me that the boutique was giving priority to local customers (I am)
- the Store Manager is the only one who decides to whom the bags are offered after each delivery, depending on customers wishlists
- that they prefer customers who are supporting the boutique
- she asked me if I had already asked for a bag in another boutique (I said no)
- she made it quite clear to me in a nice way that to be able to get offered a bag it would be preferable if I made any of my purchases from her
Gstaad is a very special location, a tiny Swiss mountain village known for its celebrities and very wealthy residents (although most of them spend only a few weeks a year at their chalet or luxury hotel)
The majority of the customers from the Gstaad boutique are mostly placing special exotic orders and looking for items that are more rare in other stores, which is a good thing for me if I’m « only » requesting a Birkin 30 in Togo leather
