Horrible chanel shopping experience
Well
I am sure I am not the only one who got the wrong bags from this sale. Yes it happened to me, too. I originally ordered four camera cases from Michael at Chicago NM. One large metallic silver, one medium matte grey, one medium matte black, and one small metallic blue. I ordered four because I could not pick one from the medium matte black and small metallic blue and I told him I would pick one from the two and let him know the next day. The Next day, I canceled the medium matte black and confirmed with him that the other three bags will be ringed up and sent out. Several days later, I confirmed about the bags I ordered one more time while I was asking about the dust bag and box policy for sale items. He confirmed that I ordered a large metallic silver, a medium matte grey, and a small metallic blue.
Today, I found out that only one of the three bags made its way. One medium matte black and one small metallic silver were delivered instead of the medium matte grey and small metallic blue. Up until now, it was just unfortunate.
I called Michael to explain what has happened but he did not even want to listen to what I had to say. He just said That is what you ordered. You canceled the small metallic blue. I was just stunned. He did not even bother to know what I actually received. OK. Then, what about the medium matte grey? He said he did not have any matte grey from the first place. How could a person say medium vintage lamb grey three times throughout the three confirmations we had over the phone when he did not have one from the first place? Most of all, the medium vintage was the first one I ordered I was told from him that he had one from the very first phone call. He just kept making up stories of what has happened and accusing me of not remembering what I ordered and canceled. He was just plain disrespectful and yelling at me.
I understand one can make a mistake although we all try not to do it. However, it is NOT right not to admit your fault and, on top of it, blaming the customer. I do not have Alzheimer and I do not understand why I have to be treated by an SA as if I have one.
Well
I am sure I am not the only one who got the wrong bags from this sale. Yes it happened to me, too. I originally ordered four camera cases from Michael at Chicago NM. One large metallic silver, one medium matte grey, one medium matte black, and one small metallic blue. I ordered four because I could not pick one from the medium matte black and small metallic blue and I told him I would pick one from the two and let him know the next day. The Next day, I canceled the medium matte black and confirmed with him that the other three bags will be ringed up and sent out. Several days later, I confirmed about the bags I ordered one more time while I was asking about the dust bag and box policy for sale items. He confirmed that I ordered a large metallic silver, a medium matte grey, and a small metallic blue.
Today, I found out that only one of the three bags made its way. One medium matte black and one small metallic silver were delivered instead of the medium matte grey and small metallic blue. Up until now, it was just unfortunate.
I called Michael to explain what has happened but he did not even want to listen to what I had to say. He just said That is what you ordered. You canceled the small metallic blue. I was just stunned. He did not even bother to know what I actually received. OK. Then, what about the medium matte grey? He said he did not have any matte grey from the first place. How could a person say medium vintage lamb grey three times throughout the three confirmations we had over the phone when he did not have one from the first place? Most of all, the medium vintage was the first one I ordered I was told from him that he had one from the very first phone call. He just kept making up stories of what has happened and accusing me of not remembering what I ordered and canceled. He was just plain disrespectful and yelling at me.
I understand one can make a mistake although we all try not to do it. However, it is NOT right not to admit your fault and, on top of it, blaming the customer. I do not have Alzheimer and I do not understand why I have to be treated by an SA as if I have one.
) My BF keep saying DS because it looks cute on me but somehow I'm seeing it's small though , even all my flaps are Medium/ small sizes