Herve Leger = <3 Part III

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#751
mearns said:
I just had the most unpleasant upscale retail experience at HL in Century City CA. I was looking for a gown for a business black-tie gala on the East Coast. As the black-tie gala is associated with the company my DH works for, I wanted him to approve the gown. I checked with the SA who assured me I could purchase, take it home, try it on and either return it if it was not approved by my DH or keep it. I go to the store and try on the gown in two color options - I decide on the gown in blue (not black), it has a snag, I am told they will find another at a different store and I will have to come back to pick it up but in the meantime they will have to charge my credit card. I agree. I return to pick up the gown the following day. That night I try it on for my husband who loves it but thinks it's not appropriate for the business gala. This morning I return it to the store and a different SA tells me I cannot return it. I have had the gown exactly 24 hours, I have had it on for 5 minutes, all tags are on it, I haven't even sat in it. I explain I was told I could return it if my DH did not think it was appropriate for the gala. She is adamant. I am told I have to return to the store an hour or so later if I want to talk to the store manager. I do, she also refuses to allow a return - store credit only. I confer with AmEx who advises I leave the gown with the store to dispute the charge. I do and am followed out the store by the manager who is yelling at me that "this is not a return." Unbelievable, I have never experienced anything like this.
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WTF?! I'm so sorry you went through this. I wish SAs would get their story straight -- or if it is *their* mistake (Which it is in this case for telling you something other than the actual policy!) they should make it right with you.

I normally like this particular store. :( This really disappoints me.
 
#753
queengrenadine said:
hi ladies! i just pulled the trigger on this hl in xxs: http://www.theoutnet.com/product/214385

i was just wondering...my measurements are about 32-24-32. i'm a 32d, about 108lb, 5'4". will i be okay with xxs or should i have sized up?

tia! <3
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So jealous!!! I was trying to get it in S, but it sold out like *that*!! :)

I ended up with a D&G silk dress, may try to re-sell if it doesn't fit. Congrats!!!:Df
 
#757
outnet sent an email earlier, for their 2nd bday. i guess it's consolation for the many who didn't get tickets for the $2 sale. the code is 2NDBDAY20 and it's valid on everything until 4/21.
 
#760
my first Herve!!

seniorformal6.jpg
 
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