Herve Leger = <3 Part III

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#2,806
qtcoco said:
Don't they usually mention this when you pay? Can you complain this to the store manager or something?
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It's listed on the receipt. Exchange or Store credit within 10 days of purchase. All sales FINAL on accessories, sales and swimwear.

We tell our clients when we give them the final total. If they don't agree to it, then they can cancel the transaction before it's rung up. I'm sorry the stylist didn't tell you that, but it's listed on the receipt and it was signed for.

I'm positive you will get a fair price for the Simone dress. We are sold out of the XS/XS in the whole company.
 
#2,807
qtcoco said:
Don't they usually mention this when you pay? Can you complain this to the store manager or something?
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She never mentionned such thing, and I can't complain because SHE is the manager!
rnsmelody, maybe it is mentionned in your receipt in the US but not here in France. It's just written "Do not forget your receipt in case of return"

Well i will keep the dress, it's not that big of a deal but I just didn't like the way she handled the whole situation..
Lesson learned!
 
#2,809
Capucine said:
She never mentionned such thing, and I can't complain because SHE is the manager!
rnsmelody, maybe it is mentionned in your receipt in the US but not here in France. It's just written "Do not forget your receipt in case of return"

Well i will keep the dress, it's not that big of a deal but I just didn't like the way she handled the whole situation..
Lesson learned!
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If there is no sign in a store or no stamp final sale on receipt you can try to dispute with a credit cart company.
I would be really mad not because of money, but because I was not told in advance.
By the way, you look great in this dress!
 
#2,810
Capucine said:
She never mentionned such thing, and I can't complain because SHE is the manager!
rnsmelody, maybe it is mentionned in your receipt in the US but not here in France. It's just written "Do not forget your receipt in case of return"

Well i will keep the dress, it's not that big of a deal but I just didn't like the way she handled the whole situation..
Lesson learned!
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Capucine, I'm really sorry about that. International operations are different than US. You can always write or call corporate and let them know about the situation. As an manager she knows the protocol and should have let you know.
 
#2,811
HL over the weekend (in Vegas) -- the boy really loves this dress (he bought it for my birthday, perhaps that's why)...

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#2,813
Capucine said:
She never mentionned such thing, and I can't complain because SHE is the manager!
rnsmelody, maybe it is mentionned in your receipt in the US but not here in France. It's just written "Do not forget your receipt in case of return"

Well i will keep the dress, it's not that big of a deal but I just didn't like the way she handled the whole situation..
Lesson learned!
Click to expand...

I highlighted this because as an american living in europe for many years, one of the many things I miss is customer service. I feel that in europe, once you buy something an leave the store (even after 5 minutes) you are the enemy that must be destroyed if you try to return anything. It has slightly improved as more stores accept returns but only for store credit. My european friend came to visit me in the US for the first time and summed up american customer service as "they cut themselves into little pieces for you". Your return issue does not surprise me inthe least bit. At least they didn't have you arrested :p
 
#2,815
liljake said:
HL over the weekend (in Vegas) -- the boy really loves this dress (he bought it for my birthday, perhaps that's why)...

DSC05968x.jpg

DSC05966x-2.jpg
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You look lovely, liljake. The dress is a perfect fit on your gorgeous figure:smile1:
It's funny when you mention your SO picking out dresses for you because if my DH picked out my dresses they would probably be a bit more conservative than what I would choose myself. Not that he's a prude by any means (far from it actually), but he just feels like less is more when it comes to HL since the dresses are so incredibly sexy anyways.
I hope that you guys had a fabulous time in Vegas. I can't wait to get back there. Unfortunately, I doubt that it will be any time soon since we never vacation away from the kids.
 
#2,816
vhdos said:
Does anyone wear wedge sandals with their Herve Leger? If so, can you post pics? I was thinking of wearing a sleek pair of wedges with my Orange/pink color block skirt (paired with a casual white J Crew tank and a white linen J Crew Schoolboy blazer, and some rose gold jewelry). I have never worn wedges with an HL because they have always seemed so "chunky," which doesn't seem to mix well with a sleek, sexy HL. I haven't tried on the whole outfit yet, so perhaps I should start there.
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Update: I finally tried on the whole outfit that I plan to wear to a party this Saturday evening. The wedge sandals that I have are sky-high, sleek, and nude-colored, so they look fabulous with my orange/pink HL color block skirt. They make my legs look so long, which is nice because I am only 5'3":p The wedges have rose gold buckles, so I also purchased a long rose gold necklace and some thin, medium-sized rose gold hoop earrings. Now I can breathe a sigh of relief knowing that my outfit is complete:)
 
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