Getting so fed up. Fed ex keep trying to deliver my Hermes.com order of lipsticks to the wrong address, (despite me providing additional directions a 5 year old could follow) and my other order with Harrods was stuck in their internal IT systems due to a glitch. I can’t get any answers from Harrods, and just received notification of a Refund. Really annoying as I could have just ordered every shade I wanted via Hermes. Harrods was online first, so I placed an order with them. Thank you for letting me vent. Loving all the modelling shots from everyone else though!
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