Hermes Singapore

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#8,401
holdmystars said:
I don't know about anyone else but I find the Hermes boutiques at the airport and MBS the best. I don't have much chemistry with the Orchard ones. I feel like they judge you when you walk in. Maybe they are too busy so they try to focus on the customer they think will spend the most.
Click to expand...
Aiyo
Everybody also judging
We as customers also observe sa
So naturally they also see who deserve their time and services
Time=money
No point serving people
Don't spend but demand bag
Talk only but don't see spending
Buy minimum but lots of requests n wishes
They are also eliminating time wasters
And day dreamers

Yes yes
Mbs is fantastic 100%
Ita
 
  • Like
Reactions: Kkho and holdmystars
#8,406
bagidiotic said:
Aiyo
Everybody also judging
We as customers also observe sa
So naturally they also see who deserve their time and services
Time=money
No point serving people
Don't spend but demand bag
Talk only but don't see spending
Buy minimum but lots of requests n wishes
They are also eliminating time wasters
And day dreamers

Yes yes
Mbs is fantastic 100%
Ita
Click to expand...

Humble question: I wonder how they feel about people who generally don't spend a lot per trip but would purchase one or two items per trip and make a trip to boutique every other week? Does that count as a lot of requests but little actions?
Also, what's the politically correct thing to do when your SA isn't around or he/she is serving another customer?
 
#8,407
Vicking said:
Also, what's the politically correct thing to do when your SA isn't around or he/she is serving another customer?
Click to expand...

If my SA is serving another customer, i will browse while waiting. Alternatively, i will just come back later.
If he/she isn't around, i will ask her colleague if she's working today etc and come back again... unless there's something i really want and could be sold out by then, i'll shop with the available SA.
 
  • Like
Reactions: obsessedwhermes and renet
#8,408
pinklining said:
If my SA is serving another customer, i will browse while waiting. Alternatively, i will just come back later.
If he/she isn't around, i will ask her colleague if she's working today etc and come back again... unless there's something i really want and could be sold out by then, i'll shop with the available SA.
Click to expand...

Theoretically that's great advice. I do find it hard to reject another SA who come up to ask if there's anything she can help me. For instance, I've already got 2 SAs, there's this another SA clearly knows it, but she still asked to serve me and even being very proactive to telecommunicate with me where my first 2 SAs never done that for me before...
So I'm torn. Not sure if I should go back to my first 2 SAs or move on to the 3rd one? Or just accept all 3 and give sales to whoever is around?
 
#8,409
Vicking said:
Humble question: I wonder how they feel about people who generally don't spend a lot per trip but would purchase one or two items per trip and make a trip to boutique every other week? Does that count as a lot of requests but little actions?
Also, what's the politically correct thing to do when your SA isn't around or he/she is serving another customer?
Click to expand...

My SA tells me it's fine as it's part of building your "profile/relationship" and it shows you are really an avid lover of H.

As for me, I usually text my SA the items I want and she will find for me. Once she has it, then I will make the trip to the store when she's around. Or if I happen to be nearby, I will also text her to make sure she's around before I go to the store.
 
  • Like
Reactions: Jsusan, pinklining and renet
#8,410
Vicking said:
Theoretically that's great advice. I do find it hard to reject another SA who come up to ask if there's anything she can help me. For instance, I've already got 2 SAs, there's this another SA clearly knows it, but she still asked to serve me and even being very proactive to telecommunicate with me where my first 2 SAs never done that for me before...
So I'm torn. Not sure if I should go back to my first 2 SAs or move on to the 3rd one? Or just accept all 3 and give sales to whoever is around?
Click to expand...

If another SA comes up to offer help, i'll decline with a kind smile "oh thank you. no worries, i'm looking for A. Is she around today?" something along that line. and then leave the store if A is not around.

That's to say, i wouldn't mind having small chats with her about H things because afterall she's just being friendly.

I will stick to the first 2 SAs if they have been helpful in getting ur wishlist items.
 
#8,411
pinkiestarlet said:
My SA tells me it's fine as it's part of building your "profile/relationship" and it shows you are really an avid lover of H.

As for me, I usually text my SA the items I want and she will find for me. Once she has it, then I will make the trip to the store when she's around. Or if I happen to be nearby, I will also text her to make sure she's around before I go to the store.
Click to expand...

Thanks for sharing! Great to know.

So far only the 3rd SA offered telecommunication service. I did ask my first 2 SAs to call me when new stock arrives but they never call me leh... ^_^|||

pinklining said:
If another SA comes up to offer help, i'll decline with a kind smile "oh thank you. no worries, i'm looking for A. Is she around today?" something along that line. and then leave the store if A is not around.

That's to say, i wouldn't mind having small chats with her about H things because afterall she's just being friendly.

I will stick to the first 2 SAs if they have been helpful in getting ur wishlist items.
Click to expand...

Hmmm... I don't really have any wish list actually... I shop on the spot, buy whatever I like/"need" the most from the current stock. Which also means, I constantly look forward to new stock arrival. ^_^||| When I missed the new stock arrival because first 2 SAs didn't call me, I was rather sad.
That being said, I do like all 3 SAs. Each one offers different kind of help. First two give very relavent advices so I always come home with great purchases. The 3rd one is new but she's really going extra mile. I feel that they work as a team to help me. I really like the team spirit. ^_^
 
#8,412
Vicking said:
Thanks for sharing! Great to know.

So far only the 3rd SA offered telecommunication service. I did ask my first 2 SAs to call me when new stock arrives but they never call me leh... ^_^|||



Hmmm... I don't really have any wish list actually... I shop on the spot, buy whatever I like/"need" the most from the current stock. Which also means, I constantly look forward to new stock arrival. ^_^||| When I missed the new stock arrival because first 2 SAs didn't call me, I was rather sad.
That being said, I do like all 3 SAs. Each one offers different kind of help. First two give very relavent advices so I always come home with great purchases. The 3rd one is new but she's really going extra mile. I feel that they work as a team to help me. I really like the team spirit. ^_^
Click to expand...

Just wondering, all 3 SAs are from the same store? If they are, I believe it's ok to shop with either of the 3 SAs as your profile is tied to the same store not same SA, please correct me if I'm wrong.
 
  • Like
Reactions: HippieHeart
#8,413
pinkiestarlet said:
Just wondering, all 3 SAs are from the same store? If they are, I believe it's ok to shop with either of the 3 SAs as your profile is tied to the same store not same SA, please correct me if I'm wrong.
Click to expand...

Yes Pinkie, they are in the same store. ^_^

I have no idea how this profile thing works. I used to have a profile (history of purchases?). Then it got wiped out completely. Coincidentally, I changed credit card at that time. So I guess it can tie to your card.

I also heard profile can tie to your mobile number also... :)
 
Last edited:
#8,414
Vicking said:
Thanks for sharing! Great to know.

So far only the 3rd SA offered telecommunication service. I did ask my first 2 SAs to call me when new stock arrives but they never call me leh... ^_^|||



Hmmm... I don't really have any wish list actually... I shop on the spot, buy whatever I like/"need" the most from the current stock. Which also means, I constantly look forward to new stock arrival. ^_^||| When I missed the new stock arrival because first 2 SAs didn't call me, I was rather sad.
That being said, I do like all 3 SAs. Each one offers different kind of help. First two give very relavent advices so I always come home with great purchases. The 3rd one is new but she's really going extra mile. I feel that they work as a team to help me. I really like the team spirit. ^_^
Click to expand...

hmmm.. if the first 2 SAs didn't update me on new stock arrival, i will not hesitate to shop with the 3rd helpful SA. No hard feelings with the first 2 SAs though. =)
 
  • Like
Reactions: Oryx816
You must log in or register to reply here.
Top