Hermes Overseas Order Question / Best USA Boutique?

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#16
Ethengdurst said:
I heard Waikiki store has good inventory and more accommodating to walk ins due to being a tourist spot. And lower tax rate :tup:. SF is my home store and I would think also has good stock since it has alot of tourists coming through, yet I haven’t really asked for a lindy from my SA. But I was there this Saturday and I saw a couple of ladies modeling Lindys in front of a mirror. Do you have an SA there already? She can order it for you and shipped to the store I think.
Also read good things about all Vegas stores. I personally shop at the Bellagio store. But I call ahead before I visit so my SA there can order it. But again, haven’t asked for a Lindy yet. Maybe call there and ask someone if they have it and can hold it for you. I found they have longer hold times compared to other boutiques, at least a week. The tax rate is just a little bit less too.
Good luck finding your dream bag!
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Thank you thank you!

I appreciate the info re Waikiki - I guess if SF is a decent store then I'll try to stick close to home.

Do you have a particular SA that you like in SF? I've met two who are both not great. One was particularly haughty. Not unexpected, but still really a turn off.

Same for Bellagio store - anyone to recommend if I call there to request something specific?
 
#17
peonies13 said:
Thank you thank you!

I appreciate the info re Waikiki - I guess if SF is a decent store then I'll try to stick close to home.

Do you have a particular SA that you like in SF? I've met two who are both not great. One was particularly haughty. Not unexpected, but still really a turn off.

Same for Bellagio store - anyone to recommend if I call there to request something specific?
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I messaged you (I think, I’m not tech savvy :lol:)
 
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#18
Does anyone know if it's possible to purchase from an H overseas website? Notably, I'm in USA and Finland has all the items I want... but nobody in USA does.... (and nope, I don't have a shipping address in Finland) any tips or am I just out of luck?
 
#21
I'm located in NYC and am close to the two boutiques. The flagship store (Madison Avenue) is HUGE, flights high and more stock in anything that I've seen at other Hermes Boutiques (I've been to several, just not any in Europe yet).

Personally I use a package forwarding service to save on taxes (ship to a state that doesn't require me to pay taxes, which can easily be hundreds of $ per bag), I don't know any for Europe, but there are definitely plenty since people use them.
 
#22
Anesthestia said:
I'm located in NYC and am close to the two boutiques. The flagship store (Madison Avenue) is HUGE, flights high and more stock in anything that I've seen at other Hermes Boutiques (I've been to several, just not any in Europe yet).

Personally I use a package forwarding service to save on taxes (ship to a state that doesn't require me to pay taxes, which can easily be hundreds of $ per bag), I don't know any for Europe, but there are definitely plenty since people use them.
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Thank you! I was just about to call Madison store. I'll PM you a couple of questions!
 
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#23
peonies13 said:
Does anyone know if it's possible to purchase from an H overseas website? Notably, I'm in USA and Finland has all the items I want... but nobody in USA does.... (and nope, I don't have a shipping address in Finland) any tips or am I just out of luck?
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Didn't you ask the same question at the first post of this thread and people already answered you?
 
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#25
peonies13 said:
I asked a slightly different question... but I've gotten some new info from PMs thanks to that post :smile:
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Ok! It sounded just like your original question but hey good luck in finding an SA who would do a global search for you. Just remember, H.com tends to operate with an entire different system from the stores. Just because something is on another H.com site, doesn't necessarily mean the in-store global search can have it transferred overseas. But you can always try, with Hermes, you never know.
 
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#26
chicinthecity777 said:
Ok! It sounded just like your original question but hey good luck in finding an SA who would do a global search for you. Just remember, H.com tends to operate with an entire different system from the stores. Just because something is on another H.com site, doesn't necessarily mean the in-store global search can have it transferred overseas. But you can always try, with Hermes, you never know.
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I had no idea about that, thank you! I today found a SA manager who may be able to help me... fingers crossed here!
 
#27
peonies13 said:
I had no idea about that, thank you! I today found a SA manager who may be able to help me... fingers crossed here!
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The flip side of this is the stock in U.S. stores are also very different from H.com U.S. site so even if h.com .U.S. doesn't show some item, doesn't mean stores don't have any in stock. They may be able to transfer it from another store in the U.S.
 
#28
chicinthecity777 said:
The flip side of this is the stock in U.S. stores are also very different from H.com U.S. site so even if h.com .U.S. doesn't show some item, doesn't mean stores don't have any in stock. They may be able to transfer it from another store in the U.S.
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Oh interesting... I always think it's odd when online vs stores are completely separate entities, but good to understand in this case. I was feeling sorta disappointed that the items I'm hoping for (not on USA H.com) wouldn't be available but you've given me hope :) :)
 
#29
Anesthestia said:
I'm located in NYC and am close to the two boutiques. The flagship store (Madison Avenue) is HUGE, flights high and more stock in anything that I've seen at other Hermes Boutiques (I've been to several, just not any in Europe yet).

Personally I use a package forwarding service to save on taxes (ship to a state that doesn't require me to pay taxes, which can easily be hundreds of $ per bag), I don't know any for Europe, but there are definitely plenty since people use them.
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I have heard of people using forwarding services to have a US address -- and then the items are sent to them in another country. This helps people who wish to buy from companies/people who won't ship outside the US. How does this work within the US? Are these companies set up to help people avoid paying state taxes that they owe? How does the seller (here you say Hermes) feel about sending items to someplace that is not your home or an address not affiliated with your CC?
 
#30
lulilu said:
I have heard of people using forwarding services to have a US address -- and then the items are sent to them in another country. This helps people who wish to buy from companies/people who won't ship outside the US. How does this work within the US? Are these companies set up to help people avoid paying state taxes that they owe? How does the seller (here you say Hermes) feel about sending items to someplace that is not your home or an address not affiliated with your CC?
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Oh I heard a story from my SA, apparently someone wanted to ship to an address they say it's their "friend's" in Oregon. The SA (and everyone really) knows very well that it's not. It's because Oregon has no sales tax and they are trying to save some money using it as a forwarding address. SA is very aware of what's happening but after confirming with this customer many times agreed they will ship to the address. They shipped an exotics wallet and well, it got "lost". Either delivery company (FedEx I think?) people stole it or someone else stole it. FedEx and H systems show that the package delivered successfully with a signature. No idea who will end up paying to resolve this since when I heard the story it had just happened. This person was apparently also using this address for a lot of other purchases (e.g. LV) so people paying attention can definitely figure out what's going on. So I think the strategy can work if you really want to save the sales tax, but there's always a risk. It's whether you are willing to take the risk I guess. And if you are forwarding overseas, duty / customs definitely becomes something to worry about, but I think this particular case is just someone trying to do it domestically in the US.

My experience with H.com (USA) is that they require the billing address to match that of the card company precisely, but I'm not sure if they require the shipping address to be matched as well. Generally speaking retailers are OK with different billing and shipping addresses because there are legitimate reasons for that (e.g. a gift, ship to work, etc.)
 
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