It sounds like a lot of people speak positively about the Barcelona store. I must've gone to the wrong Spain H -- I've met most of the staff at the Madrid (Ortega) and they are NOT nice. It's the worst experience I've ever had at an H.
I'm surprised to hear that about H Barcelona and Madrid...
I go to those stores quite often and they're empty. Not even Lindies... Limited amount of silks and cashmere too...