Hermes Hawaii
- Thread starter Julide
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You'll probably need an account with them and some spend ($4k ish) and then it will come down to if the SA you are working with has any non-allocated in their allotment.
Thank you so much for the info! Super helpful to know in advance to help me set my expectation. I'll reply back with the results.
Our family's 1st time in Hawaii and we visited the Ala Moana store.
As with any branch, our expectations were quite low to score any bag. We went ahead looking to buy things we actually need. Initially, we bought a cardholder for our daughter as she just started into her new job. Then we inquired about a mini lindy including options for the colors we like. As usual the initial response was "up to when are you here? we'll see if there are any deliveries in the next few days..." (nothing new in her response!)
Then my other daughter out of the blue requested to buy some loafers. We ended up buying shoes for both of them chit-chatting/building rapport with the SA during shoe fitting.
We proceeded to pay (forgetting about the bag) then as soon as the card payment went through SA immediately said...."oh btw, I may actually have a bag that you like. it was reserved but not taken by my customer today. Color is not exact to what you want but it's in a similar shade. do you want to have a look?" (this is also a common line!)
Of course we did...she took us to the private room then gave us a mini lindy offer in swift neutral color (poussiere) electrum hardware! We decided to take it as a nice souvenir from Hawaii!
Thank you to the SA for making our family trip memorable. She ended up giving us her card and number. We'll definitely look for her when we visit again!
As with any branch, our expectations were quite low to score any bag. We went ahead looking to buy things we actually need. Initially, we bought a cardholder for our daughter as she just started into her new job. Then we inquired about a mini lindy including options for the colors we like. As usual the initial response was "up to when are you here? we'll see if there are any deliveries in the next few days..." (nothing new in her response!)
Then my other daughter out of the blue requested to buy some loafers. We ended up buying shoes for both of them chit-chatting/building rapport with the SA during shoe fitting.
We proceeded to pay (forgetting about the bag) then as soon as the card payment went through SA immediately said...."oh btw, I may actually have a bag that you like. it was reserved but not taken by my customer today. Color is not exact to what you want but it's in a similar shade. do you want to have a look?" (this is also a common line!)
Of course we did...she took us to the private room then gave us a mini lindy offer in swift neutral color (poussiere) electrum hardware! We decided to take it as a nice souvenir from Hawaii!
Thank you to the SA for making our family trip memorable. She ended up giving us her card and number. We'll definitely look for her when we visit again!
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My “home” in California has been unresponsive since I purchased a Picotin, I’m hopeful to try a NEW “home” in Waikiki while here on vacation. I’ve heard it’s THE place to win some points on QB. Is it true? I would love a K25 or K28.
I went initially to try on shoes, figure out my H size.The SA was kind enough to have me try on sneakers and loafers. Didn’t see anything I “needed”, but at least now I know my size. I inquired about the Constance slim wallet - and SA seemed happy to show me what they had. However, since I was running to dinner, I didn’t have time to really make a decision, so I said thank you - and said I would come back when I had more time. Nothing bought, but definitely intrigued.
With fear that I will yet again start another toxic H relationship, can someone please advise on the dialogue I should have with the SA here? I think I’m asking the wrong questions. Should I inquire about a wish list? I currently have none w my CA SA.
I went initially to try on shoes, figure out my H size.The SA was kind enough to have me try on sneakers and loafers. Didn’t see anything I “needed”, but at least now I know my size. I inquired about the Constance slim wallet - and SA seemed happy to show me what they had. However, since I was running to dinner, I didn’t have time to really make a decision, so I said thank you - and said I would come back when I had more time. Nothing bought, but definitely intrigued.
With fear that I will yet again start another toxic H relationship, can someone please advise on the dialogue I should have with the SA here? I think I’m asking the wrong questions. Should I inquire about a wish list? I currently have none w my CA SA.
My “home” in California has been unresponsive since I purchased a Picotin, I’m hopeful to try a NEW “home” in Waikiki while here on vacation. I’ve heard Hawaii is THE place to win some points on QB. Is it true? I would love a K25 or K28. It would help me immensely to have a play by play on your dialogue w an SA. I’m still a slow newbie - so I think I’m saying the wrong things…
Yesterday, I went initially to try on shoes, figure out my H size.The SA was kind enough to have me try on sneakers and loafers. Didn’t see anything I “needed”, but at least now I know my size. I inquired about the Constance slim wallet - and SA seemed happy to show me what they had. However, since I was running to dinner, I didn’t have time to really make a decision, so I said thank you - and said I would come back when I had more time. Nothing bought, but definitely intrigued.
With fear that I will yet again start another toxic H relationship, can someone please advise on the dialogue I should have with the SA here? I think I’m asking the wrong questions. Should I inquire about a wish list? I currently have none w my California SA.
Yesterday, I went initially to try on shoes, figure out my H size.The SA was kind enough to have me try on sneakers and loafers. Didn’t see anything I “needed”, but at least now I know my size. I inquired about the Constance slim wallet - and SA seemed happy to show me what they had. However, since I was running to dinner, I didn’t have time to really make a decision, so I said thank you - and said I would come back when I had more time. Nothing bought, but definitely intrigued.
With fear that I will yet again start another toxic H relationship, can someone please advise on the dialogue I should have with the SA here? I think I’m asking the wrong questions. Should I inquire about a wish list? I currently have none w my California SA.
Hawaii has become very competitive. Quota bags are possible but require similar spend to the mainland and it is pretty unheard of to get one until at least the second trip (not second visit of one vacation but second trip back to the islands. They want to make sure you actually visit Hawaii often and will be a long term client.) They do however give out the lower tier non quota bags fairly easily with just a minimal purchase ($2-3k spend). Also, since you already have an account in CA, it may take an extra trip or two for them to be convinced that you have moved your loyalty to their store. Once you start shopping in HI on your account, best not to shop anywhere else or you'll reset yourself.
I think you are getting well ahead of yourself. Find some things that you love, buy them and establish the beginnings of a relationship. You are too early to talk wish list. Maybe the next trip.
And I wouldn’t recommend browsing your first couple times, go in knowing what you want, if you can. That will establish you to the SA as someone who is serious.
Acrowcounted, you will appreciate this story. I told @880 and she understood the dynamic. I was born in Hawaii and consider myself a Kama’aina, or Hawaii local. My immediate family lives here and we visit at least yearly. However, my home store is Beverly Hills because I live in LA. I was in Hawaii for the summer and wanted to buy Hermie, the stuffed horse, for my child’s birthday. The Ala Moana SA took a look at my profile and refused to sell me anything, including Hermie, and said to go back to my home store. Needless to say, this is the worst customer service experience I have ever experienced at any American Hermes store. I was not asking for anything else, just a stuffed horse.
