Do you know where I can get a preview of August’s launch? I’d really like a track jacket.This is beautiful. And I know what you mean about athleisiure! I love adidas and Gucci despite this not being everyone’s favorite collection I enjoy it. I haven’t gotten anything and hope to get something from the collection on the second launch in August.
And yes call customer service to get the box. I find Gucci customer service and their SA’s to be wonderful in general. You can also try a different Gucci store.
Also, I sent the online customer service a polite email. I wrote a draft that was demanding and entitled because I know the squeaky wheel always gets the grease. And from my experience in customer service, the polite and understanding ones don’t usually get the results they want. But I just couldn’t do it. That’s just not my personality. We’ll see what they say.