Gucci chat thread!

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#2,761
Has anyone ever had an item deliver with a flaw? How is the process when you ordered Gucci online and want an exchange? I had ordered an item that arrived with a frayed thread - the bag was otherwise perfect but the frayed thread was bugging me as it was new. I emailed online customer service and they did reply asking for pictures but haven't heard back since Dec 26. I ended up refunding the item at the flagship store over the weekend. The SA was quite helpful as she located another one at Holts. So in the end I got my bag in new no flaws condition immediately versus waiting at least 2 months for a repair.
Just curious about anybody's experience.
 
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#2,763
kimcruz41 said:
What should I spray my Dionysus black suede bag with?
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Any suede protector will do. I just use Scotchgard on many Gucci suede and nubuck pieces, it's one of the cheapest and personally I've had zero problems and it does the job, but there are more expensive choices available if that's too standard.

Gucci used to clean suede or nubuck too but you may want to check.
 
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#2,764
lengocbaotram said:
Hi everyone; happy new year to you all!

I'm new to the PurseForum, so please excuse my post if this has been asked before. I did a decent amount of research, but could not find any reference to the Gucci Marmont WOC yet. I recently purchased the black leather version (image attached), and it's my first designer purse. I love the bag; however, I'm also eyeing the Celine Trotteur (small) in dark brown/cream color. The Celine bag is a pre-loved pristine bag, hence a fairly good discount. The Gucci is brand new bought from Nordstrom. I'm debating whether I should keep the Gucci, or return and get the Celine instead.

On one hand, I love the classic but a little edgy (from the dirty gold chain) look of the Gucci WOC. However, I'm afraid the logo may be too flashy? Plus a full price tag on a designer bag is something I keep going back to.

On the other hand, the Celine leather is smooth skin, which means I will have to baby the bag a lot. The Celine style IMO may not work as well as an evening bag as the Gucci. Also, I have not seen the Celine bag IRL (just photos/Youtube videos), as all the stores in Seattle don't carry Trotteur anymore for now.

The Gucci one, if I do want to purchase later, will be restocked in April 2018 per Nordstrom.View attachment 3921674 View attachment 3921673

Your opinion and experience are much appreciated! :smile:

P.S. My style is casual / minimalist, and I'm pretty petite (5 ft 1). I think both bags' size will look ok on me.
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I don't like the two GGs of the Marmont line, just because I am one of those people who don't like logos. And I own a small Trotteur, which I adore and which is perfect for a minimalist style.

That said... My Trotteur is the embossed leather. I cannot handle Celine smooth leather, you do have to be extremely careful with it, and the bags don't tend to be designed to improve with an ageing patina. Also, the Trotteur you are considering does not seem very versatile to me: not only it would not work in the evenings, but it would not be that easy to combine with outfits and looks very summery... So I'd say for a first designer bag, stick with the Gucci!
 
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#2,765
hcsnoopy said:
Has anyone ever had an item deliver with a flaw? How is the process when you ordered Gucci online and want an exchange? I had ordered an item that arrived with a frayed thread - the bag was otherwise perfect but the frayed thread was bugging me as it was new. I emailed online customer service and they did reply asking for pictures but haven't heard back since Dec 26. I ended up refunding the item at the flagship store over the weekend. The SA was quite helpful as she located another one at Holts. So in the end I got my bag in new no flaws condition immediately versus waiting at least 2 months for a repair.
Just curious about anybody's experience.
Click to expand...

I would do what you did.

I've never had any problem with gucci.com but I did have with with shoes from Farfetch, not a fault as such but the condition they arrived in (already creased across the front). This was obviously the boutique's fault (Tessibit) FF got them through and not Gucci's. I would have needed to go through the whole return process but I sent them photos and not-so-happy message. They offered me a discount and for once I took it as I needed them for an interview. I really prefer to buy from the Gucci boutique.
 
#2,766
Are the marmont small and mediums in porcelain rose being phased out or just not being restocked anytime soon? I keep seeing the inventory dwindling with a lot of places no longer offering the porcelain rose so I’m wondering if i should pounce on one now while I can still find it...


Sent from my iPhone using PurseForum
 
#2,767
Seaquin said:
Hi everyone!
I am looking to maybe my first gucci purchase.
https://www.gucci.com/us/en/pr/wome...osition=15&listName=SearchResultGridComponent

I remembered seeing this in blue but It's not available here in Singapore, does the states or other countries carry the blue?
Our stores only have the black and brown.
I would love to hear some pros and cons of this bag if you do own it. Thank you!!!
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I personally haven't seen it in blue but that doesn't mean it's not out there.
 
#2,768
fifteenminutestoflawless said:
I personally haven't seen it in blue but that doesn't mean it's not out there.
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http://www.whowhatwear.com/what-was-she-wearing-dakota-johnson-doen-dress/slide3
I just don't know why I keep seeing blue instead of black, I believe this is actually black.
Is this bag heavy for anyone who has this?
Thank you for responding! I tried google and realized that there were replicas of these bag in a pure black trim and red as well.
I don't think the red was actually produced?
I am not going to upload the replicas but you can google Padlock GG Supreme Canvas Medium Shoulder Bag
 

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#2,769
I've got a question. No Gucci boutiques in my state so all my purchases are through gucci.com. There is a shoe that I want and I can only find my size by clicking on the gucci option "find in store." If I call that boutique will they ship it to me or is this option only for someone that can go purchase in person.
 
#2,770
Can anyone tell me how their Gucci Soho Disco bag has worn over time? I'm looking into one, but it would be my first Gucci so I'm concerned about it's durability and how well it withstood for other bag owners? Thank you in advance. :amuse:
 
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#2,771
christya said:
Can anyone tell me how their Gucci Soho Disco bag has worn over time? I'm looking into one, but it would be my first Gucci so I'm concerned about it's durability and how well it withstood for other bag owners? Thank you in advance. :amuse:
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I’ve had rose beige since 2015. I just posted pic in clubhouse next to red. I’ve used the bag to death and recently travelled all over Europe with it. Still looks good and I still luv it.
 
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#2,772
Hi Ladies,

I was going to purchase the black suede Dionysus shoulder bag in Japan however the price is equivalent to $3337 AUD meanwhile in Australia it is only $2660. Id rather just get the leather dionysus instead! Anyone know why? Thanks
 
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#2,773
MAGJES said:
I've got a question. No Gucci boutiques in my state so all my purchases are through gucci.com. There is a shoe that I want and I can only find my size by clicking on the gucci option "find in store." If I call that boutique will they ship it to me or is this option only for someone that can go purchase in person.
Click to expand...

I also live in a state that doesn’t have a boutique. I call the nearest location and place my order I’ve never had any issues before.
 
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