See image attachedAnother question - is the underneath of your handle rough to the touch? Like the leather is scrunched up almost. Is this normal.
See image attachedAnother question - is the underneath of your handle rough to the touch? Like the leather is scrunched up almost. Is this normal.
It seems that you have enough concerns about your bag that a return visit to the boutique is your best option. Your SA should be able to address the issues and offer an exchange, if they determine that is warranted. Good luck!See image attached
I just got stuck with a defective Cartier wallet that they just won’t replace. It’s been repaired 4 times and the enamel keeps peeling off.It seems that you have enough concerns about your bag that a return visit to the boutique is your best option. Your SA should be able to address the issues and offer an exchange, if they determine that is warranted. Good luck!