When the Mystic was launched last year I fell hard for the storm grey in medium. And was desperately waiting till it was on sale or turned up on VC. Then, when I finally got it last week, something about that bag felt completely off for me. I love big bulky bags, but with the Mystic for me it looked like a small bag made too big. If that makes sense. Might be because of that sturdy bar at the top. I ended up returning the bag the very next day. Something I rarely do. I am now considering ordering a small one, but if the hardware is as delicate as described, I'd rather refrain. I'm the one to toss my bags around, wearing them also while walking my dogs etc.