Frayed and Popped Stitching on brand new purses

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Hello I’m glad I found your post. I just received my WOC and it seems like I have the same problem with the stitching. It’s doesn’t look like a loose or excess stitching, it’s frayed I guess. I have the picture below would you help me to take a look and give me an advice that should I keep it to fix or just exchange the new one? Thank you
That’s strange. It’s white not black? That may be excess stitching
 
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I am glad that I found your post. I bought my square mini back in Dec 2020. I only used it two times and I found some popped stitches. Should I send the bag for repair now or should I wait ? How serious is popped stitches? Any comments or suggests would be greatly appreciated. Thanks in advance.

IMG_1992.JPG

IMG_1993.JPG
 
I am glad that I found your post. I bought my square mini back in Dec 2020. I only used it two times and I found some popped stitches. Should I send the bag for repair now or should I wait ? How serious is popped stitches? Any comments or suggests would be greatly appreciated. Thanks in advance.

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View attachment 5042361
oh no return it this is unacceptable. Don't wait:amazed:
 
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IMG_1993.JPG

Hi, I have a similar problem on the chain as this but I live in Adelaide and there is no stores here. Unfortunately I bought it in 2020 and have used it maybe 10 times so it can't be wear and tear. Can you let me know how you went? I am in Sydney for a week but not sure if that is enough time and if they will charge me for it? Many thanks!!
 
I am glad that I found your post. I bought my square mini back in Dec 2020. I only used it two times and I found some popped stitches. Should I send the bag for repair now or should I wait ? How serious is popped stitches? Any comments or suggests would be greatly appreciated. Thanks in advance.

View attachment 5042360

View attachment 5042361
I am glad that I found your post. I bought my square mini back in Dec 2020. I only used it two times and I found some popped stitches. Should I send the bag for repair now or should I wait ? How serious is popped stitches? Any comments or suggests would be greatly appreciated. Thanks in advance.



IMG_1992.JPG



IMG_1993.JPG

Hi, I have a similar problem on the chain as this but as I live in Adelaide and there is no stores here. Unfortunately I bought it in 2020 and have used it maybe 10 times so it can't be wear and tear. Can you let me know how you went? I am in Sydney for a week but not sure if that is enough time and if they will charge me for it? Many thanks!!
 
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