First Hermes Experience

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Candacec22

Member
Dec 25, 2019
17
69
#1
Hi, I’m not sure if this is the appropriate place for this but I had a few questions regarding my first Birkin Bag purchase! Over Christmas, my husband and I were celebrating our Babymoon in NYC and he generously told me that he would like to purchase me a Birkin bag as my push present. He knew I always admired them but never dreamed I would have one of my own! I told him how sweet that was but they are very hard to get. He said he understood but wanted to give it a try anyway. So that day we walked into Hermes on Madison Ave. and asked the SA if she had any Birkin bags available? Of course her answer was no and she couldn’t give us anymore info. as to when/if one would become available. The next day my sweet husband said let’s go back and try again although I was hesitant I eventually agreed. This day a different SA helped us and she asked what brought us in today? I told her that we were looking to purchase a Birkin bag. She then asked for my name and said she would be back. I assume she took my name to look up my purchase history which I was nervous about because I didn’t have any. About 5 mins later she comes back and said she might have something available and then asked for my home address and if I was looking for a neutral or color and what size? I told her I would like a neutral and a 25 or 30 size.
My question though is why she asked for my home address before she offered me a bag especially given I had no sales history?
She then comes back about 5 mins later and says she has a Birkin we might be interested in and proceeded to take us to a hidden room made of mirror doors.
After that she presents us a Birkin Gold ToGo 30!! It was truly magical and everything I could have ever dreamed of for my first Birkin and made such a wonderful memory in NYC! I still feel so incredibly lucky that I was offered one and able to purchase it but honestly am shocked that she still offered us one given no sales history. Does this happen regularly?
 

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#7
Thank you Can’t wait for our little girl to get here! When we were in the private room viewing the bag, I told my husband that our baby doesn’t even know the awesomeness that she’s a part of right now lol! It will definitely be a great story to share with her when she’s older
 
#8
You are very lucky! Madison is my home store and I visit there often and it is VERY hard to get offered a B/K/C there without previous purchase history and good relationship.

Congrats! I do think asking for address is normal. I think it is to confirm your purchase history, but now they must have created an account for you in the system since you didn't have any history.
 
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#12
Gorgeous bag! Congratulations on the bag and the baby!! I do think it’s extremely rare to be offered a bag as a walk in with no purchase history or SA relationship but it does happen (happened to me too)!
 
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#13
Lucky you! Congratulations! Your story doesn't oftenly happen in H..but it does..once in a while! An SA asked me before if I lived in the area and where I lived because she wanted to cater to local clients and develop a list of loyal customers at that time (she was a new SA then). Are you local to your store too? Also, your timing might have been perfect. My hubby was having a friendly chat with our SA (this SA sold us a B previously) before while purchasing something about a month after Christmas. He asked her: "So, do you have any Birkins in the back at this time?" She replied: "Sorry, I don't. I can sell you any (insert name of another highly coveted purse) that your wife might like but the Birkins are gone. My manager pushed us to sell it all before Christmas!". Anyway, enjoy your new purse!
 
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#15
img said:
Gorgeous bag! Congratulations on the bag and the baby!! I do think it’s extremely rare to be offered a bag as a walk in with no purchase history or SA relationship but it does happen (happened to me too)!
Click to expand...
Thank you! That’s awesome you were one of the lucky ones too. It’s so funny how it feels like such an honor to get offered one of these bags maybe that’s just because I’m a newbie and it was my first one but still feels like I hit the Hermès lottery :)
 
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