I genuinely want to understand comments like this. Because I've been told the same and I honestly don't understand why. Why is it that when someone complains about the quality of an item that costs thousands of dollars, it comes down to the brand not being for them? He seems to genuinely love his Chanel items from back in the day which were of top quality but is upset with recent quality and voicing his opinion which I think is great for all of us consumers as a whole to learn and be aware of. I highly doubt Chanel will care to correct, but we can hope. I'm going to go off of someone else's anology.. that if you go an buy a fruit you love, for example an apple, and a few times you get a dented or overly ripe one, will you then generalize and say apples are just not for you? I don't think he is overly dramatic, his videos have helped me become a smarter consumer who isn't afraid to return or let an SA know what issues exist with a bag, because of the fear of not being able to get a bag. That's what most people are afraid of, missing out, and it shouldn't be that way when something costs thousands of dollars. I think that's the message he's trying to put out there.