Ever returned a B or K?

[chicinthecity777]

I am curious. I recently bought a bag and was so shocked to be offered it I just bought it. I didn't even check the credit card until I was in the taxi. I love it, look at it occasionally but know in my heart I will never use it. I have never returned a bag before but the receipt says I can return within 3 months for an exchange. I feel nervous about doing this. It wasn't my home store so feels even worse.

I would normally be strident, take it back and exchange it but this is Hermes and returning a B probably isn't normal and it isn't as if you can choose another one. It isn't that straightforward. Someone else would love it and I would love something more hardy.

Anyone ever done this before?

I hope they can exchange it with something more suitable! Good luck, dear!

 

[Vancleefhermes]

I do sell on eBay. But they are bags I have bought from eBay and they haven't worked out or they are bags belonging to friends. That feels okay. That said, I did sell a new Constance Elan once in the way you described and it sold in an hour so your suggestion would work. However, I do want another one - just not this one and the best way of doing that is return it.

I was cautious/curious of what Hermes response would be as I have never returned anything before but after all your advice and strong support to return it I spoke to my local store yesterday and they were brilliant. A return is not a problem but a replacement is as they don't know when they will get more stock. This has taken the urgency out of my decision.

I am not a ditherer by nature and usually quite decisive but to me it is such a huge amount of money sitting in a bag it has to be right - actually it has to me more that right, it has to be handbag love, lust and desire in an orange box.

Do it before the end of the month though - otherwise the replacement might count towards the June to Jan bag allowance! What colour is it? Is it a new season colour? I could well imagine wanting to return canopee or crevette!!