Duty | Tax | Customs for International shopping {VAT refund}

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#886
Just got a SLG from Chanel Barcelona, and when i went back to the hotel i realized the SA filled my address incorrectly ( wrong spelling, wrong floor) on the tax form (credit card refund). I will be leaving tmr ( 9 am flight)
Do you guys think i shd pop back into Chanel to ask for a new form or just correct the bits that she typed wrong? Would my alteration make the form invalid? Thanks for the help!!
 
#887
branstonpickle said:
Just got a SLG from Chanel Barcelona, and when i went back to the hotel i realized the SA filled my address incorrectly ( wrong spelling, wrong floor) on the tax form (credit card refund). I will be leaving tmr ( 9 am flight)
Do you guys think i shd pop back into Chanel to ask for a new form or just correct the bits that she typed wrong? Would my alteration make the form invalid? Thanks for the help!!
Click to expand...

If you can go in and get it fixed, I would. I had a small VAT refund form with 1 digit of my address wrong and never got the refund and can't get anyone at Global Blue to answer my inquiries about it.
 
#888
branstonpickle said:
Just got a SLG from Chanel Barcelona, and when i went back to the hotel i realized the SA filled my address incorrectly ( wrong spelling, wrong floor) on the tax form (credit card refund). I will be leaving tmr ( 9 am flight)
Do you guys think i shd pop back into Chanel to ask for a new form or just correct the bits that she typed wrong? Would my alteration make the form invalid? Thanks for the help!!
Click to expand...

I don't think it's a issue if your getting your refund at the airport only if your mailing it
 
#890
Slightly annoyed with GlobalBlue! Shafting me on the refund - which was supposed to be in Euros. They converted it to GBP on the refund on my CC, even though my purchase was made in France. I thought it would be refunded in currency purchased?

I visited UK and Paris over a month ago. Flew in and out of UK, so that's where I got my customs stamp. Put my papers in the RoyalMail. My purchase was made in France though, and the paperwork says 492euro refund due. I'm guessing they did that to screw me on the conversion rate. Or do you get refund based on currency of country you're in?

btw global blue took over 4 weeks, and premier took about 3 weeks (bc it had to be mailed back to France?)
 
#892
JoeyLouis said:
Slightly annoyed with GlobalBlue! Shafting me on the refund - which was supposed to be in Euros. They converted it to GBP on the refund on my CC, even though my purchase was made in France. I thought it would be refunded in currency purchased?

I visited UK and Paris over a month ago. Flew in and out of UK, so that's where I got my customs stamp. Put my papers in the RoyalMail. My purchase was made in France though, and the paperwork says 492euro refund due. I'm guessing they did that to screw me on the conversion rate. Or do you get refund based on currency of country you're in?

btw global blue took over 4 weeks, and premier took about 3 weeks (bc it had to be mailed back to France?)
Click to expand...

I noticed that too on my refunds from July (which all scanned on Pablo machine fine). Had a nightmare dealing with global blue with a "lost" refund back in March too. I had to tell them I'd email them every single week until this issue is resolved because I repeatedly sent a photo of the form with the customs stamp on it when they couldn't locate my mailed in form (Pablo rejected it so had to mail it).

If there ever is a next time, I might opt for cash refund.

Side note.. It's best to mail each form separately because, as previously said on this thread, they separate it and mail it to whatever destination it needs to go.
 
#894
JoeyLouis said:
Slightly annoyed with GlobalBlue! Shafting me on the refund - which was supposed to be in Euros. They converted it to GBP on the refund on my CC, even though my purchase was made in France. I thought it would be refunded in currency purchased?

I visited UK and Paris over a month ago. Flew in and out of UK, so that's where I got my customs stamp. Put my papers in the RoyalMail. My purchase was made in France though, and the paperwork says 492euro refund due. I'm guessing they did that to screw me on the conversion rate. Or do you get refund based on currency of country you're in?
Click to expand...

Did you use an American Express card? If so, Global Blue says this:
In case of AMEX credit card, it will be credited in British Pounds (GBP). AMEX will make conversion to the currency in which your credit card is issued.

All other credit cards (VISA, Mastercard, etc.) will be credited back in the currency in which the card was issued so you would go directly from Euros to U.S. Dollars if you are from the U.S. as an example.
 
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#895
youngster said:
Did you use an American Express card? If so, Global Blue says this:
In case of AMEX credit card, it will be credited in British Pounds (GBP). AMEX will make conversion to the currency in which your credit card is issued.

All other credit cards (VISA, Mastercard, etc.) will be credited back in the currency in which the card was issued so you would go directly from Euros to U.S. Dollars if you are from the U.S. as an example.
Click to expand...

Ah, yes, it was an American Express card. Thanks for clarifying!
 
#896
JoeyLouis said:
Ah, yes, it was an American Express card. Thanks for clarifying!
Click to expand...

It's frustrating though, isn't it, that this isn't made more clear? I only figured this out after digging through Global Blue's site a few months ago. I've gotten tired of their processing delays and buried fees so it's all cash refunds for me going forward.
 
#899
Hello,
I am planning on to purchase a Chanel WOC in the future at the Heathrow airport. I am confused to the VAT and duty free. So if I purchase it at the airport, do I still get a VAT refund? Or since I'll be purchasing duty free, I won't get charge with VAT? I don't know, I am really confused about this? Also, lambskin vs caviar? How high maintenance is the lambskin?
Thank you!
 
#900
If you buy at the airport duty free, there's no VAT refund because you aren't going to get charged VAT.

If you buy in the city, you get forms to fill out for your VAT refund.

However, stock goes fast at the airport, so contact the personal shoppers if you're looking for something specific. The city shops have much more stock. Classics aren't stocked at the airport too.

I've found lambskin durable, but I only have small lambskin pieces: card case and WOC. They can show scratches faster than caviar since its softer, but I haven't noticed any on any of my Chanel pieces both lambskin and caviar.
 
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