Does this meant I got a returned bag?

[kellly1016]

Hi all, recently I just purchased an Alma BB epi leather in black in-store, and after I got home to do a complete inspection of the bag, I didn't see a care booklet coming with it. Does that mean I got a 'returned' bag? I've checked multiple unboxing videos of this bag and looks like everyone has a booklet in either their box or bag.

Also, just for future reference, does anyone know if it's higher chances to get a 'returned' bag online or in-store?

Thanks!!

 

[tashinto]

I have no idea what booklet you're referring to lol I have several LVs and I have never gotten a booklet

 

[Christofle]

I have no idea what booklet you're referring to lol I have several LVs and I have never gotten a booklet

The leather bags/shoes/etc... usually come with a small care booklet that gives you instructions on how to maintain it and what the item is made of.

 

[tashinto]

The leather bags/shoes/etc... usually come with a small care booklet that gives you instructions on how to maintain it and what the item is made of.

I have never gotten one of these with any brand except for Chanel

 

[Christofle]

I have never gotten one of these with any brand except for Chanel

They look like what is linked here. (Usually fairly thin)

LV care booklet for shoes

Shop thepriceisrite's closet or find the perfect look from millions of stylists. Fast shipping and buyer protection. Please ask all questions before buying.

poshmark.com

 

[tashinto]

They look like what is linked here. (Usually fairly thin)

LV care booklet for shoes

Shop thepriceisrite's closet or find the perfect look from millions of stylists. Fast shipping and buyer protection. Please ask all questions before buying.

poshmark.com

where are you? I have bought all my bags in NA and never received this

 

[7h5f921]

bags do not come with booklets

 

[Christofle]

bags do not come with booklets

Must be a recent change then because my Lambskin Ixia came with a booklet.

 

[travelbliss]

bags do not come with booklets

Actually, it depends on the bag. I have received booklets that came with some limited edition bags and also monogram canvas bags. However, sometimes the booklets are misplaced when many people are handling / inspecting items in the stores. The same can be said if ordered directly from LV....it's hit or miss. I have tons of these little booklets and not getting another is fine with me . Not having one doesn't decrease the resale value of the bag in any way.

 

[kellly1016]

Thanks everyone for sharing~ So I just called customer service and they told me some bags do come with a booklet, and mine (bag in epi leather) is one of them...

 

[Venessa84]

I think most if not all of my bags even SLGs came with a booklet but I wouldn’t be worried if it didn’t.

 

[lalame]

I don't think you should be worried. You can imagine someone is stuffing booklets into bags in the back room somewhere and sometimes they might forget one or a customer is looking at it, takes it out, and forgets to put it in before she gives it back to the SA. Not a big deal.

 

[KathyN115]

None of my bags, SLGs, or other accessories have come with a booklet! I guess I’m missing out over here!

 

[Mvalencia]

I've never received any booklet from LV. It's not a thing to be worried about, as having one does not benefit you in any way upon reselling.

 

[BlackMage93]

Everything I've ever bought from LV has come with a booklet (a care guide), usually describing the materials (like an Escale care guide). Recently, I've stopped getting care booklets and textile tags. It took some back and forth and some research, but they have a shortage of the goodies that come with everything. So it's hit or miss if you can get one. The stores are super low or out of a lot of things too.