WOW Really? You should take it to an MK boutique for repair. Now I'm reconsidering getting Saffiano since the silver one is not available in stores. There's no warranty on it if you buy it outside an MK boutique.
IKR! I've headed down to the MK Boutique and they're able to fix the handles at a low cost. Ranging from $25 - $40 if I remembered correctly. However IMHO I'd still get the Saffiano tote if I had to choose again.
