Brian Gavin and his wife were co-owners of Whiteflash until about a year ago. A few years back I tried buying my wedding ring from them. Due to MANY pretty serious issues with their manufacturing process, my rings (7!) kept cracking. Platinum should not crack and it only does when it's not cast correctly. After trying and failing repeatedly to make it correctly, my husband and I had had it. At that point a year had passed, and it became a legal battle to get our money back, because they refused to find a solution to the problem that would result in a ring I could actually wear for more than 30 seconds. After a tense battle, we FINALLY got our money back. The discussions and events really ruined their professionalism and the way I felt about them.