dana rebecca - lauren joy mini necklace

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Wanted to warn folks - I bought a Lauren Joy necklace earlier in the year and over the weekend, the clasp broke off (not thorugh my doing or mis-care). I sent an e-mail to them on Saturday alerting them of the issue and haven't received a response back yet. This should be covered for free under their warranty period. Hopefully this won't happen to anyone else with this necklace or any of their other designs.
 
I have one! Sorry for the terrible picture, but it's really pretty and sparkly IRL. I also have a Lauren Joy. Both are perfect, dainty everyday necklaces.

I love it on you! Is it black diamond/white gold? If so, I have the same necklace! And I have a Lauren Joy in rose gold that I wear almost everyday. I'm smitten with Dana Rebecca Designs. I love all of her pieces. :graucho:
 
Wanted to warn folks - I bought a Lauren Joy necklace earlier in the year and over the weekend, the clasp broke off (not thorugh my doing or mis-care). I sent an e-mail to them on Saturday alerting them of the issue and haven't received a response back yet. This should be covered for free under their warranty period. Hopefully this won't happen to anyone else with this necklace or any of their other designs.

Thanks for the heads-up. I have been considering getting the Lauren Joy necklace myself. I'd be interested to know how this turns out. Did you wear yours every day? So sorry yours broke -- I sure hope the company responds to you and takes care of the problem.
 
grace04 - It's covered for free repair for one year under warranty. I'm sending it back from them to fix it but the turnaround time is 4-6 weeks. Ugh.

Well, I'm glad to hear that they are honoring their warranty and will repair it. Sorry about the 4-6 week turnaround time- that's a big bummer.
 
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