Are you located in the USA? It may vary by location, but I am absolutely certain it is possible in the USA because I just ordered another one recently. You may need to have a slightly different variety of stones, because they will no longer allow the softer stones (aquamarine and amethyst, I believe) due to the fact that they were seeing too much wear and tear on those stones, so the newer versions have all colored sapphires. I was not able to order a new one with aquamarines or amethyst, due to the wear and tear problem, but all various colored sapphires was fine. If you have trouble getting it approved, feel free to send me a message and I will try to help, or I’m sure others in this forum can help as well.