I wanted to thank you for all your help and patience. I have learned a lot about the MK bags thanks to Cinthia and all the other ladies on here. I wish I knew of this forum before I purchased my bags but at least I got my money back and nothing is loss. What you ladies do is pretty amazing, you do this out of the goodness of your hearts, you gain nothing from it other than helping others. It takes pretty special people to do what all of you do. As I have been reading forums I think it's great all of you take the time that you do i.e. calling MK customer service, looking at everyone's pics etc...again thank you for all your assistance and it is a shame more people are not aware of the good work you are doing, a free service that can help a lot of people. Thank you