Thank you so much for replying to me and so soon... I was losing my mind and dying of guilt.This bag is authentic, but I strongly recommend you returning it (if still possible).
Unfortunately, once color is transferred onto patent leather, the damage is very likely to be permanent. Apart from ink marks that can be carefully removed with nail polish remover, there's not much you can do as most stains penetrate deep through the plastic layer. Light colored patent leather bags always require extra care as they can absorb colors from whatever it is that they come in contact with. Neither you, nor a professional can get rid of the color transfer. The damages I see on your bag I doubt can be rectified.
It is a beautiful bag, I had it and loved it, but has since learned that white patent is not for me.
I see that you are a new member. For future reference, please look at post 1 and 2 for all the required pictures and correct format to post in.
I apologize for not posting my question in the appropriate format
I will check out the guidelines for the next time.I already sent the seller a return request, hoping it will work out. I bought it from ebay. I am hoping their purchase protection plan can kick in or something.
Just so I know, what is this bag called? I searched everywhere and I could not find another copy of this type of flap bag anywhere. Will you let me know when you get the chance?
Also, do you or are you in any position to recommend me a neutral color bag nude/white/ that is approximately this size and with silver gear I should look for? I really would appreciate some guidance so I don't make this mistake again!
Thank you very much again and have a great night.
