Sure, my main boutique is the one in Zurich but I have also been helped by an SA in the boutique in Grieder, Geneva. My friend has a very good relationship with an SA in the Geneva boutique who has also reserved things for her. Although up till now it has always worked out, if I want to be 100% sure that I will get a certain item I contact a really great SA in Germany who has also ordered things for me and hasn't ever let me down. I haven't ever reserved any shoes and the sneakers I wanted were the only thing that I didn't manage to get. But otherwise all the bags, small leather goods as well as belts and costume jewellry etc. all worked out. I agree with resellers not being such a big problem here. In Switzerland hardly anybody would pay these outrageous markups on hard to find items, which is in fact also a good thing. May I ask what you are specifically looking for?May I ask which your boutique is? I was in Zürich and the SA made it sound like it’s a policy of their store. I do think that the problems with resellers are not as big here, in Europe they’re mostly active in France and UK I guess so they are a little more lax with the rules. Still disappointing to not be able to get what you want…