Great to hear some nice outcome there. I would say you have a very nice SA and in fact a wonderful boutique who is willing to assess the situation at your location.
Your SA sounds amazing! I wish I had that kind of service.
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Great to hear some nice outcome there. I would say you have a very nice SA and in fact a wonderful boutique who is willing to assess the situation at your location.
I’d definitely take it in. May be worth asking if it’s included in the warranty![]()
Purchased this beauty few days ago. but I noticed that it has lots of peeling on 1 side of the strap near the clasp of the bag where you adjust the length of the strap. The other side is perfectly ok. Love the bag, so sad that this happened. Will have to bring the bag back for further assessment to see what they can do. Anyone else faced with this issue?![]()
That’s disappointing for the peeling to happen after just a couple days. I would understand if it’s over a couple of years and that would be considered “wear and tear”. You might want to consider a full refund instead of getting it repaired.
My brand new classic flap (lamb skin- iridescent) does this! The creasing makes my skin crawl! But it goes back to normal as soon as I close it. Same with my lamb skin tri-fold wallet. The wallet has kept up surprisingly well- so that’s only indication that lamb skin can handle it.Maybe im being too picky or its the way it creased since its in iridescent on caviar leather. I will pop by the store and asked themView attachment 5609464
RIGHT!!! i cringed each time i see the crease. It does goes back when I closed it but I can still see the line. Maybe its alittle more obvious for caviar since it’s “hardier”. I do have a iridescent lambskin woc. It doesnt crease like the caviar so it kinda trigger me to bring it back for consultation and a peace of mindMy brand new classic flap (lamb skin- iridescent) does this! The creasing makes my skin crawl! But it goes back to normal as soon as I close it. Same with my lamb skin tri-fold wallet. The wallet has kept up surprisingly well- so that’s only indication that lamb skin can handle it.
I feel you! I’m sure we aren’t the only ones who have brought this to Chanel’s attention. You would think that they would fix this issue- no bag this expensive and “quality” should crease. If you’re pricing like Hermes, then quality should be extraordinary.RIGHT!!! i cringed each time i see the crease. It does goes back when I closed it but I can still see the line. Maybe its alittle more obvious for caviar since it’s “hardier”. I do have an iridescent lambskin woc. It doesnt crease like the caviar so it kinda trigger me to bring it back for consultation and a peace of mind![]()
I had bags (which I've since returned for other reasons) that creased like this and the SA told me it's normal. I noticed the caviar was softer and shinier on those bags and the same amount of creasing isn't noticable on the more thicker/matte caviar. So I'm sure they'll tell you it's normal.RIGHT!!! i cringed each time i see the crease. It does goes back when I closed it but I can still see the line. Maybe its alittle more obvious for caviar since it’s “hardier”. I do have a iridescent lambskin woc. It doesnt crease like the caviar so it kinda trigger me to bring it back for consultation and a peace of mind![]()
Is this bag lambskin?![]()
Purchased this beauty few days ago. but I noticed that it has lots of peeling on 1 side of the strap near the clasp of the bag where you adjust the length of the strap. The other side is perfectly ok. Love the bag, so sad that this happened. Will have to bring the bag back for further assessment to see what they can do. Anyone else faced with this issue?![]()
It's a beautiful iridescent colour actually. So very rare n so hard to come by . I doubt this colour is ever in Sg . Perhaps u minimise the opening of the bag. Did your SA say if moisturing it may help?RIGHT!!! i cringed each time i see the crease. It does goes back when I closed it but I can still see the line. Maybe its alittle more obvious for caviar since it’s “hardier”. I do have a iridescent lambskin woc. It doesnt crease like the caviar so it kinda trigger me to bring it back for consultation and a peace of mind![]()
I have a iridescent lambskin woc and it doesnt crease like that which is why I decided to bring it back to the boutique. Yes i agree the lambskin is holding wellMy brand new classic flap (lamb skin- iridescent) does this! The creasing makes my skin crawl! But it goes back to normal as soon as I close it. Same with my lamb skin tri-fold wallet. The wallet has kept up surprisingly well- so that’s only indication that lamb skin can handle it.
Yea I would expect a little more effort when it comes to leather and unlike H, they dont provide any bag spa service (if im not wrong).I feel you! I’m sure we aren’t the only ones who have brought this to Chanel’s attention. You would think that they would fix this issue- no bag this expensive and “quality” should crease. If you’re pricing like Hermes, then quality should be extraordinary.
Yea I agree and think it's due to a softer leather. I have one in iri woc and it doesnt crease like that.I had bags (which I've since returned for other reasons) that creased like this and the SA told me it's normal. I noticed the caviar was softer and shinier on those bags and the same amount of creasing isn't noticable on the more thicker/matte caviar. So I'm sure they'll tell you it's normal.
Nope it's caviar.Av
Is this bag lambskin?
It's a beautiful iridescent colour actually. So very rare n so hard to come by . I doubt this colour is ever in Sg . Perhaps u minimise the opening of the bag. Did your SA say if moisturing it may help?
Well it's about time. I saw a ps posted this on their IG account. Hopefully more items will show up.Look what finally showed up!View attachment 5615479
Yes hopefully! My local store only got this one. I may or may not go get it but I don’t like that it doesn’t have actual quilts. I was really waiting for this oneWell it's about time. I saw a ps posted this on their IG account. Hopefully more items will show up.