Darkangel - Our paths have crossed many times. We stop in the SF store on every trip to the city, which is 4 or 5 times a year. We've found them so helpful in fact, that even though we live in LA and are much closer to the BH store, we tend to buy from SF. Have even had them ship items to us. Our fav SF - SA Oscar seems to be gone now, but we made contact with a new girl a couple of weeks ago on our last trip. Have never had a problem with trying on the real thing. They either 'eyeball' the size, or use the sizer to get close and them bring out an assortment to try. They won't screw them on though. I've been considering one; every time we're in a store I'll try it on for grins. So far have tried on the real bracelet in Palo Alto (now closed), SF, BH, SCP, and Topanga! I'm an electrician and I'm really not able to wear one for now. May just have to buy the wife another one! Bob
Wow. I do NOT like that the SA's said that to you. I would ask to speak to the manager, and explain that you need to try on a 16 and a 17 because of your issue with your wrist bone. It's not like you are going to try on Love bracelets all day; you just need to know which one will fit you best.
I go to the Cartier in San Francisco, and they let my SO try on actual love bracelets because he was trying to decide between a yg or a rg.
I hope that you get better service with the manager!