Cartier ballon bleu issues

[Saffie 123]

Hi everyone,

I bought a new BB automatic watch last year and I have had a lot of issues. Personally I think it must be a lemon so I am curious to see if you guys have had these issues and what you recommend

Since buying it, it has gone into repair 4 times. 3 times that said they needed to demagnetize it however that didn't seem to fix the couple seconds a day slow down, once was because the screw loose and the whole strap fell off and it took 6 weeks to repair and they did a full Inspection repair. Now it runs 30+ minutes behind a day which is just insane.

 

[Saffie 123]

Hi everyone,

I am still having problems getting a satisfactory result from Cartier. I would like to know when your complaints to Cartier were made regarding the magnetising problem. I am going through Trading Standards and need proof of their knowledge of the magnetising issue. As Cartier would appear to be aware of the magnetic issue but continue to sell the watch without first informing customers of the watches' limitations then according to Citizens Advice it is a criminal offence. I was not informed of the issue when I bought my watch. I would not have bought it had they told me of the issues. who would?!!!!

 

[bbblueee]

I have a Cartier BB automatic that did the same. Sent it back to Cartier and was told it was magnetization, which they fixed. It happened again and I don't work near a computer, don't fly with my watch, so I have no idea how that even happened. My Omega automatic also did the same thing, sent back for repairs once and did it again. I have given up on automatic watches. My B&M quartz one is more reliable at telling time but it requires expensive batteries (special edition and needs to be sent back to B&M for battery changes) every 2 years and "full servicing" every 5 years.

My take is that these expensive watches are beautiful jewellery pieces but are just crap at what watches are actually supposed to do - telling time effortlessly and without much on the owner's part. My $100 Citizen eco-drive I've had for 10 years has so far required no work and very accurate. It's also water proof and can be worn while swimming.

 

[Saffie 123]

I have a Cartier BB automatic that did the same. Sent it back to Cartier and was told it was magnetization, which they fixed. It happened again and I don't work near a computer, don't fly with my watch, so I have no idea how that even happened. My Omega automatic also did the same thing, sent back for repairs once and did it again. I have given up on automatic watches. My B&M quartz one is more reliable at telling time but it requires expensive batteries (special edition and needs to be sent back to B&M for battery changes) every 2 years and "full servicing" every 5 years.

My take is that these expensive watches are beautiful jewellery pieces but are just crap at what watches are actually supposed to do - telling time effortlessly and without much on the owner's part. My $100 Citizen eco-drive I've had for 10 years has so far required no work and very accurate. It's also water proof and can be worn while swimming.

Hi, Can you tell what year you bought your BB? It would really help me to gather some facts relating to my complaint. I need to prove they knew about the magnetising issue before I bought my watch.
Thanks

 

[bbblueee]

Hi, Can you tell what year you bought your BB? It would really help me to gather some facts relating to my complaint. I need to prove they knew about the magnetising issue before I bought my watch.
Thanks

The end of 2014. It's a two-toned BB in rose gold with mother of pearl if that matters. I don't think this magnetization thing is new as my parents also have automatic watches that have had similar issues over the years. They fly a lot more, so I'm not sure if that's the problem.
I'm not trying to discourage you or anything, but I'm not sure you'll be able to get anywhere with Cartier since automatic watches may just be prone to magnetization. I use my phone to tell time, it flies well and even automatically switches time zones lol