That is very long but i am sure your bag will come back all new. I actually have some liquid stain on the outside on my mini luggage.I still haven’t taken it inthe stains are still there. I did speak with a rep from the Celine store at Yorkdale (Toronto) on the phone and she advised she could send it into repair but it would take SIX months 😭. I thought that was too long and honestly have trust issues lol.