Here’s the follow-up to my Capitale Chronicles.I took the bag to the Manhasset LV store for return, and surprise! They declined. According to them, it’s a defective item and should be returned to where it was purchased (5th Ave).
So off I went to 5th Avenue, where the reception was… interesting.
According to a chorus of SAs, the bag was, Not defective, but artisanally made,
Glazing? “Perfect”,
Alignment? “Each one is different”
Missing stickers? “We don’t always apply them”
fuzzies oh we can’t see?
Packaging? “Depends on the day, I guess,
SA who sold it to me? “Maybe she didn’t know”
So I asked then why the Manhasset store didn’t accept my return, and they told me they can’t take back defective bags, but I have to return it to the store I bought it from…So no answer…
Clearly, even their own store recognized the flaw. I was even told I’m just being picky and having buyer’s remorse—excuse me? If spending $7,800 on a bag that’s visibly misaligned and flawed doesn’t justify concern, what does?
Basically, it was a masterpiece, and clearly I was the one not getting it.
But let’s be honest—$7,700 for a piece that wouldn’t pass a glance test on resale? Nah.
So yes, I returned the masterpiece.
No apology, no empathy, no accountability—just a weird mix of contradictions and shoulder shrugs. Honestly, if this is what rare LV “craftsmanship” looks like, I’ll pass.
Glad I trusted my gut.
FOMO cured. Refund received. Moving on.
