Can Coach clean off my stained bag for me?

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Adore

Adore

"BLONDIE"
O.G.
Sep 17, 2006
1,695
1
#1
I bought a Coach large reversible stripe tote off eBay. It had a little tiny mark on it, and I somehow got a black scuff on the bottom corner =\

Can they fix this? Is it free?

Here's a picture of the scuff at the bottom left corner, and you can see the little pinkish dot right along the top line of the strap towards the middle:



I'm more concerned about that black mystery scuff. I hope they can fix it-- do I just bring it in? Does it matter that I got it off eBay and have no record of purchasing it?
 
#4
FWIW, I have used Shout wipes, a Tide To Go pen and Zout on signature material with no problems. Try these at your own risk and, if you decide to try one, be very careful. Don't use too much and don't rub too hard.
 
#8
oops, sorry! I might try it, but honestly... I was thinking of buying a new one and selling this one on eBay for a fair price. I really like the bag but it isn't prestine; it would be priced accordingly, but I think I really want to get a brand new one. I'm sorry I may not be a good tester for the products suggested :( I was actually hoping that Coach could just do it for me! That I would have done, haha.
 
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