Sorry, I'm not getting these points
The handles don't come 'down' on most top-handles - what's the deal? One handle means they're attached to the top-middle of the bag and the bag is not flat. If it 'went down' it would be to a 90 degree angle.
You can adjust the length of the straps. Adjustment makes them longer or shorter and longer again.
It comes with a leather strap too. You just change the strap to the leather one.
I'm sorry to have provoked such a response. I was simply going off the photo posted, which showed the bag at a very high position. (If I was trying a bag on, I'd personally adjust it to my liking — so I assumed OP had adjusted the length as much as it could go.)
I did not know the bags come with a leather strap in other countries. Here, they're only being sold with the cloth strap.