Are you satisfied with your Chloe?

[Roie55]

Hi all, I’ve had my Chloe small/mini Marcie for a number of years now and the seal on the edge are now cracking. I wrote to Chloe to have this repaired but they came back with this reply - what does it mean?

I purchased my bag from Changi Airport’s Chloe store so I would highly doubt it’s not authentic, is that what the response from Chloe is saying?

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You'll need to produce receipts if you want to pursue Chloe repairs, but to be honest any well established leather bag & shoe repair can do this for you. research and send them email asking if they can help. You can ask around on the forum for many places.