Are Ferragamo bags worth buying??

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Hi everyone... I’ve been casually browsing around for my next major bag purchase and the medium Joanne bag in tan calfskin has caught my eye due to its minimalistic design and it’s something not everyone on the street has (unlike Celine Box).

However, my latest contact with Ferragamo’s customer service got me having huge doubts about getting a Ferragamo bag, and here’s why...

Recently, I tried to send in a pouchette (with serial no. beginning with AU21) from the early noughties to replace the shoulder strap which has already split.

It was a gift and thus I do not have any purchase history with Ferragamo. The first Ferragamo boutique I approached just told me point blank that this pouchette is too old and they could not do anything about it.

A couple of weeks later, I went to another boutique (MBS Singapore) and finally, a sales lady told me she could help me to contact their headquarters and see what they can do about it.

According to her, any (seasonal) Ferragamo product with more than 2-year of age (from the point of purchase) will face significant difficulties when requesting for servicing, especially if spare parts are required during the repair.

I was promised a reply in a couple of weeks but it’s almost a month and I haven’t heard anything from her. I don’t know if it’s my luck lately (I am facing a similar situation with Balmain concurrently, which is another frustrating story for another day) but this whole situation is kind of a turn-off.

It’s in my understanding that not having a purchase record with the boutique for this particular pouchette would create some bureaucracy complications but my experiences with other brands in similar situations were way better.

I don’t baby my bags and I’ve sent all my bags for servicing at least once, hence customer service is really important to me. If I am going to buy something from the boutique, I am expecting that I can send in my bag for repair like maybe 5-10 years after my purchase and not being turn away after 2 years.

Having gone through this really makes me wonder if Ferragamo bags are worth buying, and should I pull the trigger on the Joanne bag any time soon... any advice?? Thanks in advance!!
I just purchased my first Ferragamo bag, although I have not used it yet, am in love with the quality of the bag, the design, and the lack of overbranding. I purchased the Rainbow Sophia in Black (a medium I believe). I am also wondering if Ferragamo bags are worth the money, but I like the idea, they are under the radar when you consider how expensive Chanel has gotten lately and I am hearing the quality has decreased in their materials. I am also in alignment with not wanting to have the same handbags as every other person walking down the street. I wanted to suggest an alternate for repairs in addition to the recommendation by another poster below to find a good cobbler. I would consider an excellent Tack (Saddle) shop with a Master Saddler on-site as they are very skilled in working with fine leather goods for equestrians (saddles, boots, other leather goods for horses). I hope this helps. Lynn
 
Hi everyone... I’ve been casually browsing around for my next major bag purchase and the medium Joanne bag in tan calfskin has caught my eye due to its minimalistic design and it’s something not everyone on the street has (unlike Celine Box).

However, my latest contact with Ferragamo’s customer service got me having huge doubts about getting a Ferragamo bag, and here’s why...

Recently, I tried to send in a pouchette (with serial no. beginning with AU21) from the early noughties to replace the shoulder strap which has already split.

It was a gift and thus I do not have any purchase history with Ferragamo. The first Ferragamo boutique I approached just told me point blank that this pouchette is too old and they could not do anything about it.

A couple of weeks later, I went to another boutique (MBS Singapore) and finally, a sales lady told me she could help me to contact their headquarters and see what they can do about it.

According to her, any (seasonal) Ferragamo product with more than 2-year of age (from the point of purchase) will face significant difficulties when requesting for servicing, especially if spare parts are required during the repair.

I was promised a reply in a couple of weeks but it’s almost a month and I haven’t heard anything from her. I don’t know if it’s my luck lately (I am facing a similar situation with Balmain concurrently, which is another frustrating story for another day) but this whole situation is kind of a turn-off.

It’s in my understanding that not having a purchase record with the boutique for this particular pouchette would create some bureaucracy complications but my experiences with other brands in similar situations were way better.

I don’t baby my bags and I’ve sent all my bags for servicing at least once, hence customer service is really important to me. If I am going to buy something from the boutique, I am expecting that I can send in my bag for repair like maybe 5-10 years after my purchase and not being turn away after 2 years.

Having gone through this really makes me wonder if Ferragamo bags are worth buying, and should I pull the trigger on the Joanne bag any time soon... any advice?? Thanks in advance!!
Hi,
I just purchased my first Ferragamo bag and also do not baby my bags. Although I have not used it yet, am in love with the quality of the bag, the design, and the lack of overbranding. I purchased the Rainbow Sophia in Black (a medium I believe). I am also wondering if Ferragamo bags are worth the money, but I like the idea, they are under the radar when you consider how expensive and accessible other brands are, and I am looking for a great designer bag that will hold up and not see their bags on every other person walking down the street. I wanted to suggest an alternate for repairs in addition to the recommendation to find a good cobbler by another poster below. I would consider an excellent Tack (Saddle) shop with a Master Saddler on-site as they are very skilled in working with fine leather goods for equestrians (saddles, boots, other leather goods for horses). I hope this helps. Lynn
 
In terms of quality...YES! Ferragamo bags are worth buying. Quality workmanship and materials. Bags are leather lined. In terms of retail value...probably not. Ferragamo is way more appreciated in Europe than in the US. If you live the US you probably won’t get a super high value if you try to resell.
 
In terms of quality...YES! Ferragamo bags are worth buying. Quality workmanship and materials. Bags are leather lined. In terms of retail value...probably not. Ferragamo is way more appreciated in Europe than in the US. If you live the US you probably won’t get a super high value if you try to resell.
I meant to say “resale value”, not “retail value” but I’m unable to edit my comment.
 
I always carried a Ferragamo bag, usually a Sofia model, and found them to look elegant and chic without in-your-face branding..
Yes! Today I discovered the Giancini, so easy to wear and elegant.

I guess I finally reached the age where I can acknowledge the value within.

At the same time I am a happy LV owner.

Maybe it's because of Covid-19, but somehow my deep love for Italy grew stronger over the past year.
And it is a family run business. :heart:

PS: I live in Austria. :-)
 
I have this and purchased it at twice this price from TRR in the past. Current price (177$) is a steal that I am tempted to get another one as back up. Someone get this bag! Quite a steal compared to quality, timelessness, functionality. This is such a great bag. Wonderfully light yet no skimping in leather and craftmanship quality. Raffia AND phyton. You can wear it across seasons and it fits SO MUCH. Mine is probably 9 yrs old but no lifting of scales, raffia still tight, etc.
Meg love hers.
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I can't speak to after-sales service beyond two years because my service experience was within one year, but based on my Vara Bow Mini Bag, Ferragamo bags are totally worth it. It has stood up miraculously to every demand I've placed on it, very hard wearing and excellent craftsmanship!
 
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