I read an interview with the owners of the company where they talked about how the working conditions in their factory were quite good. You can read it here:
http://ecocult.com/2014/dagne-and-d...g-production-to-asia-they-can-explain-really/
I actually bought and returned the 13" tote. I found the bag to be heavy and stiff. I also didn't like how large and bright all the hardware was, or how the heavy metal zipper teeth scraped my MacBook when I slid it into the dedicated sleeve (the zipper flap sort of droops down and is awkwardly in the way). Overall it seemed sturdy and I know many women love DD, but just wasn't the end all be all I was expecting. I ended up with a Knomo Grosvenor Square tote, which is made of very thick nylon with leather handles and trim. It has just as many dedicated pockets but is much lighter and cheaper with promo codes and sales. I also bought the matching wristlet clutch, which comes with a battery pack to charge your phone! They come with a 2 year warranty and also an ID tracking number like Tumi.
I'm over the moon about this bag. I think another option in the work tote line-up would be the Lo&Sons OMG, which I also tried, but found it to be too padded. Seriously, each panel on that thing is padded like a laptop case would be and thus made the bag too wide to fit comfortably under my arm. It was really well made though! Sorry this turned into a novel!