Tory Burch Any outlet sales?

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I had an unpleasant experience shopping at tory burch outlet recently. I was wondering if anyone have any opinion on my situation. I placed an order with John for a tory burch tunic, 2 cardigans and used $50 off birthday code on the tunic. When I received the item in the mail. He has sent me the wrong item, a button up shirt instead of the original tunic I wanted, and one of my cardigan came with 2 noticeable stain that wouldn't be missed since the cardigan is white. So when I returned the items at the store, they said they wouldn't be able to use the $50 birthday code again since JohN already redeemed it ( which he sent me a wrong item) and nothing they can do about the stain. I couldn't believe they would send out a shirt with stain on it to a loyal customer, they wouldn't even offer some discount on the cardigan because there's already promotion on it. What do you think??? Is that fair to me!
 
I had an unpleasant experience shopping at tory burch outlet recently. I was wondering if anyone have any opinion on my situation. I placed an order with John for a tory burch tunic, 2 cardigans and used $50 off birthday code on the tunic. When I received the item in the mail. He has sent me the wrong item, a button up shirt instead of the original tunic I wanted, and one of my cardigan came with 2 noticeable stain that wouldn't be missed since the cardigan is white. So when I returned the items at the store, they said they wouldn't be able to use the $50 birthday code again since JohN already redeemed it ( which he sent me a wrong item) and nothing they can do about the stain. I couldn't believe they would send out a shirt with stain on it to a loyal customer, they wouldn't even offer some discount on the cardigan because there's already promotion on it. What do you think??? Is that fair to me!


I would return everything if they don't allow you to exchange and credit you the coupon. You may have to escalate to a Manager as they are the only ones that can override coupons. Good luck and keep us posted.
 
Outlet currently has a promotion open to the public until 10/01 it's.
Buy 1 item get 20%
2 get 25%
3 get 30%
Only Fragance is excluded.
They also have watches and boots available now!

My SA also emailed me
And Client only pre-sale for Columbus holiday is also from now until 10/01
It's spend $200 get 20%
Spend $400 get 25%
Spend $600 get 30%
* unlike the boutique sale watches are included!
Only Fragance excluded.

The sale for the public starts on 10/13 until Columbus Day
Make sure you get added as a client if you want early access to sales !
 
Outlet currently has a promotion open to the public until 10/01 it's.
Buy 1 item get 20%
2 get 25%
3 get 30%
Only Fragance is excluded.
They also have watches and boots available now!

My SA also emailed me
And Client only pre-sale for Columbus holiday is also from now until 10/01
It's spend $200 get 20%
Spend $400 get 25%
Spend $600 get 30%
* unlike the boutique sale watches are included!
Only Fragance excluded.

The sale for the public starts on 10/13 until Columbus Day
Make sure you get added as a client if you want early access to sales !

Hi , how do I get added? Also, does the outlet sell the Robinson bag? Thanks
 
Hi , how do I get added? Also, does the outlet sell the Robinson bag? Thanks

Just let them know you want to be notified of sales and promotions by them and not the system. The outlet near me currently has the some colors of the Robinson Pebbled collection, and they also have the double zips and a few other Robinson styles in the Saffiano hard leather.
 
Does anyone have any intel on the current stock at the TB outlets? I've never been and tried calling but no answer (prob too busy). I'm looking for a nice black or brown shoulder bag or tote.


Also, what are the prices like, compared to retail?
 
Does anyone have any intel on the current stock at the TB outlets? I've never been and tried calling but no answer (prob too busy). I'm looking for a nice black or brown shoulder bag or tote.


Also, what are the prices like, compared to retail?

Stock varies, they get new things in all the time. Prices are similar to boutique but there's always promos going on. Items from previous seasons are typically discounted reasonably, I bought the Concierge Crossbody this past summer for $199 while it retailed initially for $350. I took these pictures a few days ago at my local outlet and my SA notified us that we could receive 25% off our purchase. I ended up getting a phone case for $7.50 and a cardholder, as I find the stock to be hit or miss in the outlets. Flats generally retail for $149-$199 and as mentioned they had an additional 25% off.
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Stock varies, they get new things in all the time. Prices are similar to boutique but there's always promos going on. Items from previous seasons are typically discounted reasonably, I bought the Concierge Crossbody this past summer for $199 while it retailed initially for $350. I took these pictures a few days ago at my local outlet and my SA notified us that we could receive 25% off our purchase. I ended up getting a phone case for $7.50 and a cardholder, as I find the stock to be hit or miss in the outlets. Flats generally retail for $149-$199 and as mentioned they had an additional 25% off.
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Thx so much for the info and the great pics! The brown totes on the top shelf and the 2 black ones in the next pic are exactly what I'm looking for! So the price would be 25% off the retail (more or less)? Also, do u mind if I ask which outlet this is? I'm in Toronto. Thx again.
 
Thx so much for the info and the great pics! The brown totes on the top shelf and the 2 black ones in the next pic are exactly what I'm looking for! So the price would be 25% off the retail (more or less)? Also, do u mind if I ask which outlet this is? I'm in Toronto. Thx again.

Those bags are $199, I think they're made for outlet so they're almost always there. The outlet is in Halton.

Is there any sale for robinson mini double zip?


The old Robinson Mini Double Zip is available at outlets for $399 plus any running promotion.
 
Those bags are $199, I think they're made for outlet so they're almost always there. The outlet is in Halton.

Thx- Halton is my outlet too. I made a trip there yesterday a.m. and was a bit put off to see that the prices were still pretty high ($300-$600) for the tote bags I wanted. Wasn't expecting them to be super cheap but also not that high either. Did end up getting the Amanda wallet on a chain for $211 taxes in. I did not know that TB had MFF pieces specifically.
 
Those bags are $199, I think they're made for outlet so they're almost always there. The outlet is in Halton.

Thx- Halton is my outlet too. I made a trip there yesterday a.m. and was a bit put off to see that the prices were still pretty high ($300-$600) for the tote bags I wanted. Wasn't expecting them to be super cheap but also not that high either. Did end up getting the Amanda wallet on a chain for $211 taxes in. I did not know that TB had MFF pieces specifically.


Prices are usually around that range but they usually have promotions regularly which helps. Did you get a chance to take any pictures? They get in new stock frequently but I probably won't be able to do a trip down for a couple weeks with midterms and assignments taking over my life at the moment.
 
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