Any advice or suggestions would be appreciated TL;DR

[latigresse]

You may also want to follow-up with the individual who is sub-letting property to this individual to make him aware of the successful resolution of the matter in your favour (he may have followed-up with her and she could have spun the story in her own favour somehow). It's a firm heads up for him since he's doing business with her to be aware of this person's dishonest behaviour now being resolutely confirmed.

Thanks! I did. During my exchanges with the building manager, she looped this man into the conversation, interestingly. So when the matter was resolved, I wrote and informed them, along with their head of security:

"I just wanted to let you know that I received a letter yesterday from my bank that I have won the chargeback, and my funds have now been returned to me. Despite XYZ claims, the bank maintained that all the evidence I presented was solid and adequately rebutted her allegations. I want to take this opportunity to extend my deepest and sincerest appreciation and thanks for all your support and efforts to assist in this matter."

 

[latigresse]

This thread will also appear in search results for those researching this business before making a purchase. You did an excellent job with this! Make sure to include her IG and all other names she might have so this comes up in search.

Thank you! I certainly hope nobody is lured in as I was into buying anything from her. The name of the business is J.W. Frye Sustainable, and she has three Instagram accounts under the same name. The pre-owned designer merchandise in her shop is featured on her main page.

She replied to the Better Business Bureau complaint I filed against her, saying "Hi, we received $1500.67 originally. Payment withdrew after 2 days on Dec 12 before she received the merchandise. Bank statement attached. She claimed she sent the bag back and pressed us to “refund” her again which we ignored. There was no photo of tracking number provided from her side.
The amount she withdrew from my bank is $1645.83 which I couldn’t recover. Bank statement attached. I believe this is a scam, avoid this person at all cost."

Wow! 😂😂😂

Just projects and vomits lie after lie after lie. She clearly doesn't understand how Paypal works. Paypal put a hold on the funds while this matter was under dispute. I never received any funds from them. If I had, the matter would have been resolved. And how she repeatedly denies that I provided any photos of the tracking is stunning since I provided that evidence MUTLIPLE times, and on the very same day I provided that tracking info, she started advertising the bag again on her IG page (which I screenshot). I suspect as soon as she got the bag back, she sold it to someone else. I'm also cracking up at her statement that "she withdrew $1645.83 from my bank"😂 Again, this person has NO idea how bank chargebacks work. I do not have the power or authority to take anything from her. This action was completed by both my and her bank after reviewing the mountain of evidence countering her false claims.

So if she is to be believed, we're all lying: the US postal service, the Swiss postal service, the banks, and I am the scammer to be avoided 😂🤣😂🤣