I'm not concerned about a little variation in color, but dirty spots, a pronounced water spot, that's not cool. The gloves were posed to hide those things. The dirt almost looks like tag showing through but it is not, it is dirt on the fur. There is something strange to me about this pair of gloves, maybe it is just condition?
Ack, I bought fake gloves! I feel dirty.
- Thread starter KBecks
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IMO the undisclosed dirt and water mark make these gloves SNAD and you should be compensated for the return shipping from the seller. I would ask her for that.
Agree.
As for authenticity, I've purchased UGG slippers for many years and I can say that their quality really went downhill. The last pair that I purchased (directly from UGG) were shipped back to UGG for a refund. The workmanship was awful, the fur lining wasn't soft and upon comparison to my older slippers, looked slightly smaller in size. Had I not bought them directly from UGG, I would've thought they were poorly made fakes.
I wouldn't assume that your gloves are fake by any means.
Thanks for the pictures. I'd like to see pictures of the labels that are sewn into the inside seams to verify that they match the outer tagging.
1. Had an authentication request been done before the purchase, I wouldn't have recommended purchasing without additional pictures. With just one of (possibly) her own pictures and the other picture a stock photo, there's no way to have evaluated them.
2. I clearly see the spot on the left (?) glove (your 3rd to last picture) and it's certainly not shown in her listing
3. The RN # on the outer fabric content of the gloves you received IS a number for Ugg products BUT it's for an older style, about 2 years old. That doesn't make them old; they could be NOS (new old stock) and sold at a discounter (assuming authenticity) but it's not the identical style of the ones on Ugg Australia website. The current ones are RN# 88276.
Ugg website: http://www.uggaustralia.com/women-c...?dwvar_U1000_color=CHE#q=gloves&start=4&cgid=
FYI, this listing shows the labeling from inside the gloves that I'd like to see:
http://www.ebay.com/itm/Gently-Used...D&orig_cvip=true&rt=nc&_trksid=p2047675.l2557
So far, I think the gloves are authentic although the labels pictures are needed to confirm. However the seller's showing the current website picture is somewhat misleading since those aren't the identical gloves. (Note that I take issue with any use of stock photos but that's a discussion for another day.
)I apologize because I missed your comment in the OP about the soiling. That certainly should have been disclosed. Obviously, as indicated by the seller's completed listings, she had multiple pairs of gloves and the picture shown in the listing was a pair without a stain.
BTW, again assuming authenticity, the 668863 item # on the tag looks like the gloves were purchased from a wholesale club like Costco, BJ's or Sam's Club.
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Further confirming that I believe the gloves are authentic is the UPC code which is for exactly that style of gloves from 2012.
http://www.upcindex.com/98617020085
http://www.upcindex.com/98617020085
Since it appears that the gloves are indeed authentic, perhaps changing the title of this thread would be appropriate as if could really damage a seller's account. JMO
Clearly the gloves you received didn't show the spots that were on them in her original photos, I wouldn't think twice about returning them and the seller should have shown any and all defects. She should have to pay the return shipping as well because they are clearly SNAD.
Just to clarify, my comments were confirming authenticity pending pictures of the labels sewn inside the gloves.
Thus, based on authenticity, the gloves aren't snad.
However, after seeing the pictures of the gloves you received and comparing them to the picture in the listing showing a different pair of gloves, you would have a clearcut snad dispute based on condition.
Thus, based on authenticity, the gloves aren't snad.
However, after seeing the pictures of the gloves you received and comparing them to the picture in the listing showing a different pair of gloves, you would have a clearcut snad dispute based on condition.
Thanks for the tip on that company. I had tried on a pair of Ugg gloves in Las Vegas at an Ugg store at Caesar's Forum Shops and that pair was wonderful, I fell in love -- but -- having never bought a $$$ pair of gloves, I hesitated. Then I asked for a pair for Christmas, then I told my husband, never mind, I could find a pair discounted on Ebay. This was thinking that it would be an easy transaction and not realizing the possible variations in quality/style/whatever.
We're having a warm winter, maybe I don't even need super-warm gloves. But if we have a cold winter, I think a nice pair of sheepskin would be amazing!
Question on the SNAD -- so I am returning, do I just ask the seller to refund the shipping too? Do I pursue it with Paypal? How do I go about this? I will ask the seller first. How would you word it? Thanks!
If you look at the link I posted to the UPC lookup, it shows that although the specific UPC code is for Uggs gloves, the company that makes the gloves for Uggs is Fownes.
Since they make gloves with their own label, you might be able to find Fownes shearling gloves at a better price than those with the Uggs label.
Dear seller,
I will be returning the gloves due to the condition. Although they still have tags attached, they appear to have either been used or came with defects. I noticed that you had more than one pair to sell and used the same pictures in both listings. Although the pair I got still has tags attached, they have stains and watermarks as shown in my attached pictures. (Include pictures showing the flaws.) The first picture in your listing shows a different pair of gloves without damage and that's what I thought I was receiving.
Since what was shown in the listing and what I received are different gloves, I'll request that you cover return shipping. For "not as described" items, ebay requires sellers to cover return shipping.
If she doesn't agree to pay the return, you can open a SNAD dispute based on condition and can include pictures in the dispute. A finding in your favor would require her paying for the return.
Hopefully, the seller will learn from this experience. If recycled pictures are used (and personally, I don't see a problem with it for new items), she'd darned well better make sure that the pictures are accurate as compared to the actual item!
And my own request to you is that you assumptions on authenticity not be made without knowledge that the accusation is true.