Sorry to hear this. I don’t think VCA treat you correctly on this. You are well deserved to be on their list of top clients to be offered the HP during initial launch.
2022 Holiday Pendant
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Sorry to hear this. I don’t think VCA treat you correctly on this. You are well deserved to be on their list of top clients to be offered the HP during initial launch.
I am in US and the experience I have this year is definitely different from prior years'. I was able to secure last year's HP before Oct 1st w/o any issue. This year I was told by my SA that she already submitted the request for me and she is still waiting for approval from Paris which she has no control. She has no idea if it will be approved and she will keep me updated. I've spent more than $50K this year and have been loyal to the brand. I think I might move to other brands too.
From what I’ve heard, it doesn’t seem to be consistent across the board.
I think this is just a broad excuse they can tell people because they offer to their favorite clients first and they only have a few to offer.
I really wonder if VCA is moving into a different marketing strategy (akin to Hermes). These tactics put me off the brand or any brand that does this. While I understand the need to curb the resellers, unfortunately that will always be an issue but in the meantime they will alienate many clients, loyal and potential ones. Thankfully I was not madly in love with this year’s pendant but I would like to be able to purchase them in future years if the stone appeals to me. This should be open to all clients (it’s a 4k piece, not 80k for heaven’s sake). I get that some pieces like turquoise and rock crystal can be reserved for higher tier clients, but to do this for the HP is quite annoying. I adore VCA but lately with the pandemic and stock shortages it has put me off from buying more as it’s impossible to try on things without first “putting down a deposit.” If anyone has more insight into what corporate is thinking, I’d love to hear more. Curious what you all think of this.
I'm very sorry to hear this. I honestly feel like there's no point in having brand loyalty when it comes to these luxury companies. Buy what you like, if you can. Otherwise move on. Don't let people make you feel differently when you're the one spending your money. I'm sure you'll get this HP if you want it though. Perhaps the second round?
Ah I've only seen pics here and social media and they've all looked blue to me...a greenish tinge, but undeniably blue.....I know what you mean on the rhodonite!I hope you enjoy your piece!
From what I've seen on social, people have been able to pic their shade.
Perhaps a daft question....but is celadon a type of porcelain or is this just the name of this particular shade?
I also spent close to 50K as well.
@OuiCestLaVie are you located in the US? This is really sad to hear as well
Honestly this year tactic is really getting a lot of LOYAL customers to be pissed off and it will turned away a lot of their loyal customers. One was a piece that I inquired and been waiting for almost a year and still waiting. Last year HP, I didn't get a chance to exchange because the manager would not allow it. It was either keep or returned. This year is the Blue Sèvres Porcelain when two of my friends went to Paris and still was not able to obtained one for me because it was "NOT available," however I been on the waitlist since March/April 2022 and my friends went to Paris in July and August. Do not get me wrong I love my SA and I love the brand, however if the brand itself is coming up with these tactics then SA and manager will need to speak up, otherwise they will loses a lots of its clienteles.
I am waiting to get my diamond ring in February of next year, which I did informed my SA about. However, I think I might going a different route if I do not get offer my HP or the pieces that I inquired for almost a year. I know I am ranting, but it is upsetting. A lot of people would feel the same.
I think this may just be a tactic to drum up appeal. I wouldn't be surprised if end of November they just magically get more stock and call up VIPs to ask if they want one.
But nobody want to feel like last resort... It kinda feel like last pick.
Yep I totally get it. But they'll say they made an appeal on the customer's behalf and begged corporate for an additional piece and they got it. Or something like that. Except it's too late and I'm sure VCA lost some customers with this.
Previous years I know for sure others were able to find HP pendants end of the year, beginning of the next year. This is crazy for porcelain.
My two cents is also that this year's color is totally aiming at a younger audience as well.
Celadon is a type of pottery made in porcelain, but I've seen luxury brands using 'celadon' to label a shade for their products too, maybe to sound more sophisticated then just using general color terms like green, blue, turquoise. Pure marketing
The one thing our SA told us was that they would have fewer pieces than the prior year's HP. It seems they just didn't make very many. Who knows the reason? Could be not enough craftspeople to manufacture? IDK. It's sad because I would have liked to have purchased it but also don't like to be made to feel "unworthy." All clients should be treated fairly and valued! I have 3 other HPs and have purchased other pendants too. It's all very unsettling.