There was no way the slant could have been fixed with my first flap. My other issue with the first flap was the fact that it leaned forward. I believe the leaning is a common occurrence with flaps as well, and I was willing to accept the lean. But the slanted side was the dealbreaker for me
my Point is not that the slant can be definitively fixed. Rather it’s a legitimate pretext (oxymoron perhaps

to get the SA invested in working with you for a solution. I often Think that by jumping so quickly to return or exchange, the level of service and bags presented for ones perusal deteriorates. JMO of course. And I have had issues with RTW that required substantial and willing SA help.
a TPfer noted above, if the SA wants to keep the sale, they would help. However, I learned from another thread that an SA makes maybe 100 usd commission on a 6K usd bag. Chanel corporate apparently trains them to brush off a lot of concerns as routine wear and tear and with such a de minimus commission, there is no incentive unless you start by opening up an Thoughtful of exchange. in an ideal world, of course they should want to bend over backwards to help on this issue. I was also reminded on another thread (entitled something like, wore it two times and my bag is peeling) that Chanel, despite churning out zillions of bags, doesn’t consider itself a leather company, but rather views bags as an accompaniment to RTW. Thus, it may be against their business model to make bags that last. That’s why for the exorbitant price, some tPfers regretfully switch to other brands. Keep in mind to, the SA is only like the front house of a restaurant. They don’t make the bags. And they may not be able to send a bag back to the chef and have a perfect one whipped up. JMO. I hope you can come up with the solution that makes you happiest!